Apprentice Retail Assistant Original Style 12680

Inspiro Learning; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail training company is seeking a friendly and trustworthy individual to start an apprenticeship in Plymouth's design-led tile showroom. The role involves engaging customers, completing sales efficiently, and maintaining knowledge of products. Ideal candidates are numerate, organized, and have an interest in interior design, with potential for career progression after training.

Qualifications

• Must be 16 or over and not in full-time education.
• Strong sales ability and communication skills.
• Interest in interior design is advantageous.

Responsibilities

• Greet and engage customers proactively.
• Complete sales transactions efficiently.
• Maintain knowledge of sales and promotions.

Skills

Numerate and accurate

Organised

Able to take instruction

Able to lift products

Reliable and able to work unsupervised

Job description

Greet and engage with customers in a confident and proactive way and ascertain what each customer wants or needs, without being overbearing. Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and provide the customer and the company with the necessary paperwork associated with the sale. Use initiative to upsell where appropriate. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Continuously learn about the product ranges. Watch for and recognise security risks and thefts and know how to prevent or handle these situations. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Describe the range of products and explain the use, operation, and care of them to customers. With the help of the rest of the team, ensure good housekeeping is maintained – a clean and tidy shop is essential. If required, help customers to their vehicle with purchased product. Update store displays, in accordance to company procedures. Assist with the unloading and organising of internal and external deliveries. Assist with the loading, transporting and delivery of goods to customers in a timely, safe and polite manner. Assist with the maintenance of an organised, efficient sample room and warehouse. Ensuring all products and orders are accurately labelled.

Apprentice Requirements and Path

To become an apprentice, you must be 16 or over and not already be in full‑time education. You can start an apprenticeship whether you’re starting your career, want a change or are upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

• Have regular one‑to‑one sessions with a dedicated trainer, either remotely or through visits to the workplace.
• Learn and train for a specific job.
• Get paid and receive holiday leave.
• Gain hands‑on experience in a real job, study for at least 20% of your working hours.
• Complete assessments during and at the end of your apprenticeship.
• Be on a career path with lots of future potential.

What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you’ll have the right skills and knowledge needed for your chosen career. Levels of an apprenticeship: each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level. At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

Future prospects: Following successful completion of the apprenticeship there is further structured training available and the potential for career progression within our growing dynamic Company. Employer website https://www.originalstyle.com/our-story

Qualifications

• Numerate and accurate.
• Organised.
• Able to take instruction.
• Able to lift products.
• Reliable and able to work unsupervised at times.

We've celebrated over 35 years as a leading tile manufacturer and distributor with our story beginning in the development of tile sets for cast iron fireplaces. Today, we are renowned for our unrivalled glazes, market leading designs and innovative tile solutions; many of which continue to be produced in Exeter, Devon.

We are committed to creating quality tiles using traditional techniques as well as new technologies. Everything we produce in our factory is unique thanks to the experience of the highly skilled artists, designers and crafts people who make up our team.

We have an exciting opportunity for a well‑presented, friendly and trustworthy person wanting to start or to develop in a career within retail. Working in one of our inspiring, design‑led tile showrooms based in Plymouth. We are looking for someone who has potential sales ability and is a good communicator with an outgoing, enthusiastic and confident personality together with an interest in interior design.