Apprentice Parts Advisor

Volvo; Bellshill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading truck manufacturer is seeking a Parts Apprentice in Bellshill. This role offers a 39-month program where you will gain hands-on experience in ordering parts and providing excellent customer service while obtaining a Level 3 qualification in Vehicle Parts Operations. The position includes full-time hours with a rotating shift schedule and comprehensive benefits including 30 days holiday.

Benefits

Career development support

30 days holiday rising to 33 after 5 years

Employee discounts including gym membership

Responsibilities

• Help customers order the right parts for their vehicle.
• Process sales transactions including raising invoices and handling returns.
• Compile parts from job cards for repairs.

Skills

Willing to learn

Good communication skills

Attention to detail

Good IT skills

Education

Minimum 5 National 5s (Grade C/4 or above) in English and Maths

Job description

LOCATION: Bellshill, ML4 3LU

HOURS: 40 hours per week

ROTATING SHIFTS: Week 1, Monday to Friday, 6:30 am to 3 pm, Week 2 Monday to Friday 12:30 pm to 9 pm, 1 in 2 Saturday mornings paid at overtime rate

APPRENTICE LEVEL: Level 3 qualification in Vehicle Parts Operations

DURATION: 39 months, including EPA

Renault Trucks is one of the leading truck manufacturers offering Transport Solutions. With the continued growth of the Renault Trucks product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team in Bellshill as a Parts Apprentice.

This dedicated 3-year programme is delivered with GTG and will help you build your knowledge and skills to become a great Parts Advisor. You’ll learn how to give a great customer experience, ordering parts to customers, processing returns and payments and carrying out stock checks.

This is us, your new colleagues:

We are a small team, with a Parts Supervisor, and a Parts Advisor so you’ll get involved in everything we do and gain lots of hands‑on experience throughout your apprenticeship.

What does a Parts Advisor do?

• Helps customers order the right parts for their vehicle, face to face and over the phone
• Give quotes for parts
• Help solve any customer problems
• Process sales transactions, including raising invoices and credits for goods supplied and handling returns
• Co-ordinate with other departments, such as the service desk and the workshop
• Compile parts from job cards for repairs being carried out in the workshop.
• Ensures they have current product knowledge

What’s in it for you?

• Helps customers order the right parts for their vehicle, face to face and over the phone
• Give quotes for parts
• Help solve any customer problems
• Process sales transactions, including raising invoices and credits for goods supplied and handling returns
• Co-ordinate with other departments, such as the service desk and the workshop
• Compile parts from job cards for repairs being carried out in the workshop.
• Ensures they have current product knowledge

What can we offer you?

• Full‑Time employment at Renault Trucks Scotland
• Career development and support from day one
• Level 3 qualification in Vehicle Parts Operations
• 30 days holiday (including Bank Holidays) rising to 33 days after 5 years
• Excellent benefits package including a Cycle to Work scheme
• Access to a wide range of employee discounts including half price cinema tickets, discounted gym membership and lots of shopping and social discounts.

What Qualifications are Required?

• Minimum 5 National 5s (Grade C/4 or above) in English and Maths

Who are you?

• Willing to learn and take ownership of your career
• You have a genuine interest in automotive and are excited by the prospect of working with our fantastic range of commercial vehicles
• You like working as part of a team and enjoy solving problemsYou have good communication skills, both over the phone and face to face
• Good attention to detail as you will be working with parts numbers when ordering parts for our customers
• Good IT skills with an ability to pick up new systems and processes quickly

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work‑life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.