apprentice mobile mechanic

Rac Motoring Services; Horley; On-site; GBP 15,000 - 16,000; Full time

Job summary

A leading motoring service provider in Horley seeks an apprentice mobile mechanic. This role offers a blend of college-based learning and hands-on training, leading to a Level 2 Autocare Technician apprenticeship. The position pays £15,500 in the first year, with opportunities for full-time employment and a salary starting at £38,625 upon successful completion. Applicants must have a full UK driving licence and meet GCSE education requirements.

Qualifications

• Applicants must be over 18 years old for insurance purposes.
• Hold a full UK driving licence with a maximum of 3 points.
• GCSE or equivalent Maths and English minimum Grade 4.

Responsibilities

• Complete services, repairs, and diagnostics at customers' homes.
• Use tools and equipment for vehicle servicing.
• Apply customer service principles and organisational sales processes.
• Record vehicle service maintenance and parts replacement.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Analytical skills

Logical thinking

Team working

Creative

Initiative

Non‑judgemental attitude

Patience

Education

GCSE in English minimum Grade 4

GCSE in Mathematics minimum Grade 4

Job description

Responsibilities

• As an apprentice mobile mechanic, you will complete services, repairs, and diagnostics at customers' homes or workplaces, offering a diverse range of experiences.
• Throughout your qualification, you'll have access to a fully equipped, state‑of‑the‑art company vehicle and complete tool kit, which will ensure you have the tools needed to succeed and grow; comply with health and safety procedures in the workplace in compliance with regulations, standards, and guidance.
• Prepare the vehicle and working area before the work activity. For example, remove or mitigate slip and trip hazards.
• Maintain and restore the work area during and on completion of the activity.
• Store, maintain, including calibration checks, and return tools and equipment to storage.
• Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
• Comply with environmental and sustainability procedures, regulations, standards, and guidance. Segregate resources for reuse, recycling, and disposal.
• Apply vehicle safety inspection and routine maintenance procedures using vehicle specific data on car, car‑derived van or light goods vehicle.
• Select and use tools and equipment, mechanical and electrical measuring tools, and diagnostic equipment.
• Remove, repair and replace vehicle tyre and balance wheel assemblies on car, car‑derived van or light goods vehicle. For example, ultra‑low profile, directional, asymmetric, run‑flat tyres.
• Inspect, remove, and replace parts or components in cars, car‑derived vans, or light goods vehicles for the following: steering systems and suspension systems, braking systems, emission systems, air‑conditioning systems, battery and charging systems, fluid and filtration systems.
• Apply state‑of‑health condition monitoring tests to high voltage batteries and chargers for electrified cars, car‑derived vans, or light goods vehicles.
• Apply four‑wheel geometry checks and adjustments to cars, car‑derived vans, and light goods vehicles.
• Apply safe working practices and procedures to isolate electrified vehicles for maintenance.
• Record vehicle service maintenance, parts replacement, or repair.
• Apply customer service principles and organisational customer care practices. For example, identifying customer and vehicle needs, resolve low level customer complaints, make recommendations to customers based on results of inspection, maintenance, or repair of vehicles, customer payment transactions and organisational sales processes.
• Provide quotation of cost and order automotive parts, products, and consumables applicable to the vehicle.
• Apply procedures for stock and parts storage: ordering, checking and stock rotation.
• Apply organisational sales processes. For example, show and tell, features and benefits, consultative selling, mini closing and closing.
• Apply team working principles.
• Comply with equity, diversity, and inclusion guidance.
• Communicate with others verbally, for example customers, suppliers, and colleagues.
• Communicate in writing, for example with internal and external customers, colleagues, and managers.
• Use information and digital technology systems. Comply with GDPR and cyber security.
• Complete and record learning and development activities.
• Apply procedures to check and replace fluids, and filtration parts.

Training Schedule

During your apprenticeship programme, you will complete a mix of both college learning and on‑the‑job training. This role will provide much more than just how to be a mechanic! Successful candidates will be employed by the RAC and will attend college on a block basis in Enfield, working towards achieving their Level 2 Autocare Technician apprenticeship. The programme combines college learning with hands‑on training led by experienced apprentice team leaders.

Education Requirements

• GCSE in: English (grade minimum Grade 4 or above)
• GCSE in: Mathematics (grade minimum Grade 4 or above)

Key Skills & Traits

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical thinking
• Team working
• Creative
• Initiative
• Non‑judgemental attitude
• Patience

Applicants must be over 18 years old for insurance purposes (with no upper age limit) and hold a full UK driving licence with a maximum of 3 points. GCSE or equivalent Maths and English minimum Grade 4 or above.

Salary & Benefits

Wage £15,500 per year in the first year, increasing to the National Living Wage in the second year (plus a £5,000 London Weighting Allowance if applicable). Following the successful completion of your apprenticeship, you will be offered the opportunity to apply for full‑time employment as a Mobile Mechanic, with a competitive salary starting £38,625 upwards (OTE £53k plus).

Working Hours & Schedule

Contracted hours average at 40 hours per week. Working shifts will be scheduled to meet customer needs and will include driving a company van to and from breakdown locations. Hours and days will be discussed in more detail at the employer interview.

Start Date & Duration

Start date: Monday 2 February 2026. Duration: 2 years.

The RAC, in conjunction with North London Garages, delivers the best‑in‑class motoring services and is one of the UK's leading breakdown service providers.