apprentice mobile mechanic

Rac Motoring Services; Hartford; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading automotive services company in Hartford is hiring an apprentice mobile mechanic. In this role, you will perform repairs and diagnostics at customer locations. You'll receive a mix of college and on-the-job training while earning £15,500 in your first year. After completing the apprenticeship, opportunities for full-time employment and competitive salaries await. Ideal candidates will have GCSEs in English and Mathematics and be over 18 with a valid driving license.

Qualifications

• Over 18 years old for insurance purposes; full UK driving license with maximum 3 points.
• Creative, non-judgemental, patient.

Responsibilities

• Prepare the vehicle and working area before the work activity.
• Remove, repair and replace vehicle tyres and balance wheel assemblies.
• Communicate with customers, suppliers, and colleagues.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Analytical skills

Team working

Education

GCSE English and Mathematics (grade 4 or above)

Job description

Overview

As an apprentice mobile mechanic, you will complete services, repairs, and diagnostics at customers\' homes or workplaces, offering a diverse range of experiences.

Responsibilities

• Prepare the vehicle and working area before the work activity, e.g. remove or mitigate slip and trip hazards; maintain and restore the work area during and on completion of the activity.
• Store, maintain (including calibration checks), and return tools and equipment to storage; access vehicle technical data to inform inspections and make judgments on wear and serviceability.
• Comply with health and safety procedures, environmental and sustainability procedures, regulations, standards, and guidance.
• Apply vehicle safety inspection and routine maintenance procedures using vehicle specific data on cars, car derived vans, or light goods vehicles; select and use tools and equipment, including mechanical and electrical measuring tools and diagnostic equipment.
• Remove, repair and replace vehicle tyres and balance wheel assemblies; inspect, remove, and replace parts or components in relevant systems (steering, suspension, braking, emission, air conditioning, battery/charging, fluids and filtration).
• Apply state-of-health condition monitoring tests to high voltage batteries and chargers for electrified vehicles; perform four-wheel geometry checks and adjustments; apply safe working practices to isolate electrified vehicles for maintenance.
• Record vehicle service maintenance, parts replacement, or repair; apply customer service principles, identify customer and vehicle needs, resolve low-level complaints, and make recommendations based on inspection results.
• Provide quotations for parts and consumables; apply stock and parts storage procedures (ordering, checking, stock rotation); follow organisational sales processes (e.g., features and benefits, consultative selling, closing).
• Communicate with customers, suppliers, and colleagues (verbal and written); use information and digital technology systems; comply with GDPR and cyber security; complete learning and development activities.
• Work as part of a team and comply with equity, diversity, and inclusion guidance.

Training and Schedule

Training schedule: During your apprenticeship you will complete a mix of college learning and on-the-job training. The role is based in Enfield with block college attendance; you will work towards achieving the Level 2 Autocare Technician apprenticeship. The programme combines college learning with hands-on training, with supervision from experienced leaders. You will gain experience in diagnostics, repairs, servicing, checks, and on-the-spot decision making.

The North London Garages training officers and RAC mentors will monitor your competence regularly as part of a close support network to ensure you succeed.

Qualifications

• GCSE English and Mathematics (grade 4 or above)
• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills, logical thinking
• Team working, initiative
• Creative, non-judgemental, patient
• Over 18 years old for insurance purposes; full UK driving license with maximum 3 points

Salary, Hours and Progression

Wage: £15,500 per year in the first year, increasing to the National Living Wage in the second year (plus a £5,000 London Weighting Allowance if applicable).

Hours: approximately 40 hours per week; start date Monday 2 February 2026; duration 2 years.

After successful completion of the apprenticeship, you will have the opportunity to apply for full-time employment as a Mobile Mechanic, with a competitive salary starting at £38,625 (OTE £53k+).

Additional Notes

This role involves driving a company van to and from breakdown locations. Some prior work experience is advantageous but not essential. Details about hours, college attendance, and location will be discussed at the employer interview.