Apprentice Keyworker

The Nelson Trust; Gloucester; On-site; GBP 19,000 - 23,000; Full time

Job summary

A charitable organization in Gloucester seeks an Apprentice Keyworker to support women involved in the criminal justice system. The role entails conducting assessments, managing client cases, and facilitating group interventions, with a focus on holistic, trauma-informed support. Candidates should have lived experience of the system and a good general education, along with strong communication skills. This position includes professional development opportunities and a supportive work environment.

Benefits

Competitive salary

Professional development opportunities

6% employer contribution pension scheme

Supportive work environment

Qualifications

• Awareness of trauma-informed approaches to working with women.
• Experience adhering to organizational policies, especially in safeguarding.

Responsibilities

• Undertaking assessments of client needs to develop support plans.
• Case managing clients and providing emotional support.
• Building relationships with statutory and voluntary partners.
• Attending Family or Criminal court with clients.
• Facilitating group interventions.

Skills

Lived experience of the criminal justice system

Excellent interpersonal and communication skills

Ability to prioritize tasks and manage time

Knowledge of local services for women

Education

Good level of general education including English and Maths

Job description

Overview

Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting women in a holistic, trauma-informed way to divert women away from the Criminal Justice System and to achieve long-term lasting change?

As an Apprentice Keyworker, you will play a vital role in providing support and guidance to women involved in or at risk of the criminal justice system due to experiencing multiple and complex needs. Working closely with experienced professionals, you will have the opportunity to learn and develop essential skills through the Adult Care Level 2 Apprenticeship.

Position

• Position: Apprentice Keyworker
• Location: Gloucester
• Salary: £22,932 per annum
• Hours: 35 hours per week
• Holidays: 25 days per annum plus statutory
• Pension: Auto-enrolment pension (6% employer contribution)

Key Responsibilities

• Undertaking assessments of client needs and working with clients to develop, implement, and review gender-responsive support plans.
• Case managing and keyworking assigned clients, providing practical and emotional support.
• Building close working relationships with other statutory and voluntary sector partners to ensure effective collaborative multi-agency working.
• Attending Family and/or Criminal court with clients, whether as offenders or victims.
• Facilitating group interventions.
• Successfully complete the Adult Care Level 2 Apprenticeship.

Requirements

• Lived experience of the criminal justice system.
• A good level of general education, including English and Maths.
• Awareness of trauma-informed approaches to working with women.
• Knowledge of a range of relevant local services and women’s entitlements, and how to signpost clients to appropriate services.
• Ability to prioritise tasks, manage time, and act on own initiative.
• Experience of adhering to organisational policies, particularly with regard to child and adult safeguarding.
• Ability to communicate with, develop, and maintain constructive working relationships with a wide range of people using excellent interpersonal and communication skills.

Note: For a full list of responsibilities and person specification, please download the job description on our careers site.

Lived experience of having been through the criminal justice system, and of mental health, or other associated vulnerabilities is essential, and this should be declared on the application form. Anything that is declared will need to be assessed and considered via the Trust’s pre-employment recruitment checks processes before employment can be confirmed.

What We Offer

• Competitive salary
• Opportunity for professional development and growth within the organisation
• Adult Care Level 2 Apprenticeship
• Rewarding work that makes a positive impact on individuals and communities
• Supportive and inclusive work environment
• 6% employer contribution pension scheme

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the Equality Act 2010, Schedule 9, Part 1.

The Nelson Trust is committed to safeguarding; the successful applicant will be required to undergo an enhanced Children & Adults DBS check.

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.

This position may close early if a suitable candidate is appointed.