Apprentice IT Technician

Windsor Forest Colleges; Slough; On-site; GBP 24,000; Full time

Job summary

An educational institution in Slough is seeking an Apprentice IT Technician to join the IT Services team. This full-time role offers a chance to earn while learning, providing first and second-line technical support and ensuring IT systems run smoothly. Candidates should be keen to start their career in IT, with a commitment to the apprenticeship program. The role pays the National Living Wage (£23,957.10).

Benefits

30 days annual leave plus bank holidays

Career progression opportunities

Subsidised leisure courses

Defined benefit pension schemes

Free on-site parking

Cycle to Work Scheme

Family-friendly policies

Health and wellbeing benefits

Qualifications

• Keen to build a career in IT.
• Commitment to the apprenticeship program.

Responsibilities

• First point of contact for IT queries.
• Diagnose and resolve hardware, software, and network issues.
• Maintain high standards of customer service.

Job description

Overview

The Windsor Forest Colleges Group is seeking an Apprentice IT Technician to join our IT Services team at our Slough and Langley campuses on a full-time, fixed-term basis. This apprenticeship has an expected end date of 2 years from commencement. This role pays the National Living Wage (£23,957.10).

Are you passionate about technology and a natural problem-solver looking to start your career?

The Windsor Forest Colleges Group is seeking an enthusiastic Apprentice IT Technician to join our dedicated IT Services team. This is a fantastic opportunity to earn while you learn, providing vital first and second-line technical support to our staff and students and ensuring the seamless operation of our IT systems.

Responsibilities

Based primarily across our Slough and Langley campuses, you will be the first point of contact for IT queries. You will diagnose and resolve a wide range of hardware, software, and network issues with a logical approach, escalating complex problems where necessary while always maintaining a high standard of customer service. This role is crucial for ensuring the reliability and efficiency of the IT infrastructure that supports all teaching, learning, and administrative activities across the college.

Requirements / Qualifications

Details of the essential criteria are listed in the person specification. This role is suitable for individuals who are keen to build a career in IT and fully committed to the apprenticeship.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across four main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do, and in our state-of-the-art learning environments, we deliver education and training to a diverse group of students and businesses each year.

Staff Benefits

- 30 days annual leave plus bank holidays for eligible roles

- Career progression opportunities for ambitious staff

- Access to a wide range of subsidised leisure courses

- Access to excellent defined benefit pension schemes

- Free on-site parking at all sites

- Cycle to Work Scheme

- Family-friendly policies to support work-life balance

- On-site Coffee Shop & Cafeteria

- Health and wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College

Additional information

Please note that the vacancy will close on Sunday 16th November 2025. Interviews will be held on a rolling basis.

To apply, please visit our careers page and complete the online application form. Ensure you address how you meet each of the essential criteria listed on the person specification in your supporting statement.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks as part of the safeguarding process.

Recruitment Agencies: we operate a PSL of trusted partners to assist us when required and do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on this list.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest. For more information about AoC Jobs and related opportunities, please refer to the AoC Recruitment team guidelines.

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Application process

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