Apprentice IT Technician

Windsor Forest Colleges Group; England; On-site; GBP 24,000; Full time

Job summary

A leading education provider in the UK is seeking an enthusiastic Apprentice IT Technician for a full-time apprenticeship role. You will provide vital technical support to staff and students, ensuring smooth IT operations at the Slough and Langley campus. Ideal candidates will have a strong interest in technology, excellent problem-solving skills, and a commitment to customer service. This role offers the National Living Wage of £23,957.10 and career development opportunities.

Benefits

30 days annual leave plus bank holidays

Career progression opportunities

Access to subsidized leisure courses

Defined benefit pension scheme

Free on-site parking

Cycle to Work Scheme

Family friendly policies

On-site Coffee Shop & Cafeteria

Health and wellbeing benefits

Qualifications

• Genuine interest in technology and willingness to learn.
• Able to diagnose and resolve hardware, software, and network issues.
• High standard of customer service required.

Responsibilities

• Provide first and second-line technical support to staff and students.
• Diagnose and resolve a wide range of IT issues.
• Maintain reliability and efficiency of IT infrastructure.

Skills

Problem-solving

Customer service

Technical troubleshooting

Job description

Apprentice IT Technician

The Windsor Forest Colleges Group is seeking an Apprentice IT Technician to join our IT Services team at our Slough and Langley campus on a full-time, fixed-term basis. Please note that this is an apprenticeship with an expected end date of 2 years from commencement. This role pays the National Living Wage of £23,957.10.

Are you passionate about technology and a natural problem-solver looking to start your career?

The Windsor Forest Colleges Group is seeking an enthusiastic Apprentice IT Technician to join our dedicated IT Services team. This is a fantastic opportunity to earn while you learn, providing vital first and second-line technical support to staff and students and ensuring the seamless operation of our IT systems.

Based primarily across our Slough and Langley campus, you will be the first point of contact for IT queries. You will diagnose and resolve a wide range of hardware, software, and network issues with a logical approach, escalating complex problems where necessary while always maintaining a high standard of customer service. This role is crucial for ensuring the reliability and efficiency of the IT infrastructure that supports all teaching, learning, and administrative activities across the college.

If you have a genuine interest in technology and are eager to build a career in IT, we want to hear from you. Join us and become an essential part of a team that facilitates smooth and effective technology solutions across the organisation.

For further details on this role, please refer to the attached job description and person specification.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes‑Egham and Berkshire College of Agriculture‑Maidenhead. Our teams place the learner at the heart of all we do and in our state‑of‑the‑art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.

Our staff benefit from:

• 30 days annual leave plus bank holidays
• Career progression opportunities for ambitious staff
• Access to a wide range of subsidised leisure courses
• Access to excellent defined benefit pension schemes
• Free on-site parking at all sites
• Cycle to Work Scheme
• Family friendly policies to support Work Life Balance
• On-site Coffee Shop & Cafeteria
• Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College

Please be advised that the vacancy will close on Sunday 16th November 2025.

Interviews will be held on a rolling basis.

To apply please visit our careers page and complete the online application form.

Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.

Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.