Apprentice IT Engineer: 1st Line Support

Compass Group UK & I - Apprenticeship Program; Harrogate; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading catering and support services provider is offering an apprenticeship as an IT Engineer in Harrogate. This role provides an excellent opportunity to gain hands-on experience in IT support and infrastructure management. Training will be given to help you develop your skills in troubleshooting and managing Cisco, VMware, and Windows networks. This position is perfect for those passionate about technology, with no prior experience needed. Full training is part of the apprenticeship, leading to an ICT Level 3 qualification.

Benefits

Financial wellbeing programme

Aviva Digicare - Free annual healthcare check

Discounted health cash plan

Pension scheme and life assurance

Employee Assistance Programme

Holiday purchase scheme

Sharebuy Scheme

Recognition awards

Employee networks

Entertainment, Health & Wellbeing discounts

Shopping discounts

Vodafone discounts

On-going training & development

Qualifications

• Must have a passion for technology and desire to learn.
• No prior IT skills required; training provided.
• Willingness to undergo DBS check and security clearance.

Responsibilities

• Provide 1st line diagnosis of Computer faults.
• Carry out maintenance on IT equipment and networks.
• Assist in the configuration and installation of computer infrastructure.

Skills

Passion for technology

Windows 10 and 11 knowledge

Excellent telephone manner

Teamwork

Can Do attitude

Job description

A leading catering and support services provider is offering an apprenticeship as an IT Engineer in Harrogate. This role provides an excellent opportunity to gain hands-on experience in IT support and infrastructure management. Training will be given to help you develop your skills in troubleshooting and managing Cisco, VMware, and Windows networks. This position is perfect for those passionate about technology, with no prior experience needed. Full training is part of the apprenticeship, leading to an ICT Level 3 qualification.