Apprentice IT Asset Manager

Manchester Digital; Manchester; Hybrid; GBP 33,000; Full time

Job summary

A leading digital service provider in the UK is seeking an Apprentice IT Asset Manager to develop technical skills while managing software and hardware assets. This role offers competitive pay of £32,137, a comprehensive benefits package, and a hybrid working model. As an apprentice, you will receive structured training and mentorship, contributing to vital public services.

Benefits

Civil service pension with employer contributions

Generous leave package

Flexible working hours

Volunteering time off

Interest-free loans for transportation

Qualifications

• Strong attention to detail for accurate tracking of IT assets.
• Effective communication for stakeholder engagement.
• Ability to identify and escalate risks appropriately.
• Organisational skills for task management and data housekeeping.
• Proactive development of technical skills during apprenticeship.

Responsibilities

• Track, maintain, and report on IT assets.
• Support renewals and contribute to continuous improvement.
• Collaborate with stakeholders to ensure data accuracy.

Skills

Attention to detail

Communication skills

Problem-solving

Organisation

Adaptability and learning mindset

Job description

DWP Digital is offering an exciting apprenticeship where you'll learn on the job, gain a Level 3 qualification, and help deliver vital digital services to millions. Join a supportive team, build real IT skills, and shape your future in tech.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Attention to detail - accurately track and manage IT asset data.
• Communication skills - engage effectively with stakeholders and team members.
• Problem-solving - identify and escalate risks or issues appropriately.
• Organisation - manage tasks, data housekeeping, and support renewals efficiently.
• Adaptability and learning mindset - proactively develop technical skills and complete apprenticeship training.

Delivery. Work. Projects.

Join DWP Digital as an Apprentice IT Asset Manager and earn while you learn in a dynamic, supportive environment. You'll study while gaining hands-on experience managing software and hardware assets across the DWP estate.

Your role involves tracking, maintaining, and reporting on IT assets, supporting renewals, and contributing to continuous improvement. You'll receive structured training, mentorship, and collaborate with stakeholders to ensure value for money and data accuracy.

To apply, you must meet eligibility criteria including residency, qualifications, and availability for a 2026 start. Click through for more details.

This is a great opportunity to build technical skills, contribute to vital public services, and grow within a motivated digital team.

Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of £32,137.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £9,310 per year.

Holidays: A generous leave package starting at 24 days rising to 26 days after one year.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays,

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just three stages:

• Apply: Complete your application on Civil Service Jobs. There'll be full instructions when you click through.
• Eligibility and Skills Check: Our Provider Estio will then contact you by email.
• Interview: A single stage interview online.

CLICK APPLY for more information and to start your application.