Apprentice Healthcare Assistant | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading healthcare provider in Norwich is offering a 14-month apprenticeship as a Health Care Support Worker in Paediatrics. You will support registered nurses by providing holistic family-centered care and assisting in daily tasks for children. Ideal candidates should have a good general education, alongside specific GCSEs. This role offers flexible working hours and extensive training opportunities.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Free Park & Ride to site

Access to Wagestream for pay

Qualifications

• Good general standard of education.
• Strong literacy and numeracy skills.
• Good communication skills essential.

Responsibilities

• Carry out observations and support of children on the ward.
• Assist with feeding, washing, and dressing tasks.
• Provide support to families around the child.

Skills

Good communication and interpersonal skills

Good literacy and numeracy skills

Good IT skills

Education

4 GCSEs at Grade C/3 or above (or equivalent)

Job description

Overview

14 month Fixed Term Contract - Apprenticeship as a Health Care Support Worker in Paediatrics. The post covers Buxton Ward and Children’s Day Ward, with exposure to all medical and surgical specialties, high dependency unit, ED, A&E, NICU, and outpatients. Successful candidates receive training to support registered nurses and deliver holistic family‑centred care.

Responsibilities

1. Carry out observations, care and support of babies and older children on the ward.
2. Assist with feeding, washing, dressing and other personal care tasks.
3. Provide support to the wider family around the child.
4. Participate in admission processes under RN supervision.
5. Deliver individualised personal nursing care and maintain high standards.
6. Report patient concerns, changes in condition, and clinical emergencies promptly to the RN.
7. Support and extend your knowledge through additional training and redeployment to other areas as clinical need requires.
8. Maintain accurate documentation of care delivered, countersigned by an RN and maintain confidentiality at all times.

Qualifications and Skills

• Good general standard of education.
• 4 GCSEs at Grade C/3 or above (or equivalent).
• Good literacy and numeracy skills.
• Good communication and interpersonal skills.
• Good IT skills.

Eligibility Criteria

• Aged 16+.
• Resident in the UK/EEA for the last three consecutive years.
• Not in any form of formal government‑funded education upon the start of the apprenticeship.
• No qualification in a similar subject at the same level or above.

Benefits

• Flexible working hours.
• Fast Track Staff Physiotherapy Service.
• Multi‑faith prayer room at NNUH Colney Lane site.
• Discounted gym memberships.
• Excellent pension scheme and annual leave entitlement.
• Access to Wagestream for up to 40% of pay.
• Free Park & Ride to NNUH Colney Lane site.
• Free 24‑hour confidential counselling support.
• On‑site nursery and cafes with staff discounts.
• Support in career development, flexible staff bank, and salary sacrifice schemes.

Interview date: 25th November 2025. The advert closes on Tuesday 18 Nov 2025.