Apprentice Healthcare Assistant

Northumbria Healthcare NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Norwich is seeking enthusiastic individuals for an Apprenticeship as Health Care Support Worker. You will gain valuable experience in caring for children and families, supporting registered nurses in delivering high-quality care. This full-time, fixed-term role offers comprehensive training and the opportunity to develop essential skills in a busy pediatric environment. If you're compassionate and motivated, we invite you to apply.

Benefits

Flexible working hours

Excellent pension scheme

Free Park & Ride service

Free 24-hours confidential counselling support

Qualifications

• Must be willing to undertake the Healthcare Support Worker Apprenticeship Standard.
• Reliable and professional.
• Caring and compassionate.

Responsibilities

• Carry out instructions of the Registered Nurse (RN).
• Deliver care specified within the Trust’s core task list.
• Report changes in the patient’s condition to RN.

Skills

Good communication and interpersonal skills

Good standard of literacy and numeracy

Good IT skills

Education

4 GCSEs at Grade C/3 or above

4 GCSEs (including Maths and English) grade D/3 or above

Job description

Job Summary

14 month Fixed Term Contract – Apprenticeship

Are you enthusiastic, compassionate, self‑motivated and want to gain experience as a Health Care Support Worker in Paediatrics? If so, this is the post for you! We are looking for Health Care Support Workers to work on Buxton Ward and our Children’s Day Ward.

Buxton and Children’s Day Ward are busy wards looking after patients from all medical and surgical specialties. We also have a 6 bedded high dependency unit. Our HCSWs are really valuable members of our team in supporting the registered nurses and providing the high standard of holistic family‑centred care we pride ourselves on.

Jenny Lind Children’s Hospital also comprises our Children’s ED, Children’s Assessment Unit, Children’s Day Ward, NICU and Outpatients. We like to offer successful candidates experience in all these areas during induction and probation, as we ask staff to redeploy to other areas when clinical need requires.

We will offer the successful applicant all relevant training and opportunities to develop skills relevant to Paediatrics as well as supporting them in completing study related to the college course.

If you share our passion for providing best possible care to children and their parents when they need it the most and want to work in a team which consistently strives to provide every patient with the care we want for those we love most then we would like to hear from you.

Main Duties of the Job

As the successful candidate, you will work either on Buxton or Children’s Day Ward.

Buxton is a 33 bedded ward, caring for children from all medical and surgical specialties as well as on our HDU unit.

The Children’s Day Ward where children come for day procedures and treatments including elective surgeries, chemotherapy, allergy food challenges and much more.

Day‑to‑day care for an Apprentice HCSW would be carrying out observations, caring for the babies on the ward as well as older children, supporting with feeding, washing and dressing patients as well as providing support to the wider family around the child.

We would offer all additional relevant training required to extend their knowledge and skills to care of our patients. We also offer all staff the opportunity to become a link for areas that they have particular interest in and give opportunities to gain experience and receive training in this area and disseminate learning to colleagues.

This opportunity would allow the successful candidate to develop skills and experience in caring for children attending hospital and provide the high standard family centred care we pride ourselves on.

If this sounds like an opportunity you are interested in, we are excited to hear from you.

Interview Date

25th November 2025

About Us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job Responsibilities

• To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
• To deliver care and carry out duties as specified within the Trust’s Approved core task list for Healthcare assistants.
• To report to RN any patient who gives cause for concern or any observed changes in the patient’s condition.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To participate in the admission process under the supervision of RN.
• Provide and deliver a high standard of individualised personal nursing care.
• To report all care that has been given to patients within the team to a RN.
• To accurately document all care delivered to patients, countersigned by a RN maintaining confidentiality at all times.

Eligibility Criteria

All applicants must be:

• Aged 16+ Resident in the UK/EEA for the last three consecutive years
• Must not have a qualification in a similar subject at the same level or above
• Must not be in any form of formal government‑funded education upon the start of the apprenticeship

Qualifications and Skills Required:

• Good general standard of education 4 GCSEs at Grade C/3 or above (or equivalent)
• Good standard of literacy and numeracy
• Good communication and interpersonal skills
• Good IT skills

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Person Specification – Essential

• 4 GCSEs (ideally including Maths and English) grade D/3 or above (or equivalent)
• Must be willing to undertake and complete the Healthcare Support Worker Apprenticeship Standard within the 14‑month contract
• Reliable and professional
• Caring and compassionate with excellent interpersonal and communication skills
• Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Experience

• Experience of working with people/team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY

Job Location

Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY

Contract and Salary

£14,722 a year per annum, pro rata
Fixed term – 14 months
Full‑time, Flexible working

Reference

234-25-D1212

Job Posting

Date posted: 12 November 2025

Pay scheme: 14,722 a year per annum, pro rata

Other: salary, contract, duration, working pattern, reference, job location, employer details, employer website.

Additional Information

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.

Employer Website

https://teamnnuh.co.uk/