Apprentice Health Care Support Worker

NHS; Wrexham; On-site; GBP 25,000; Full time

Job summary

A large healthcare organization in Wrexham is offering an apprenticeship for Healthcare Assistants, providing full training to help individuals start a career in nursing. Successful applicants will gain valuable experience while supporting trained staff in patient care, demonstrating compassion and a commitment to the healthcare environment. Qualifications include GCSEs in Maths and English or equivalent, with opportunities for vocational qualifications within two years. This is a full-time, paid apprenticeship over 24 months.

Benefits

Full training provided

Working alongside experienced staff

Experience of making a difference

Qualifications

• Must be at least 17 years 9 months old.
• Demonstrate numeracy and literacy skills.
• Willing to work in a challenging healthcare environment.

Responsibilities

• Assist trained staff in delivering care to patients.
• Ensure dignity and respect is maintained.
• Provide meals and drinks to patients.
• Carry out general cleaning in the clinical environment.

Skills

Good communication skills - verbal and written

Ability to keep calm in stressful situations

Demonstrate a caring and compassionate approach

Organisational skills

Ability to use technology for the role

Physically able to carry out duties

Education

Maths and English GCSE grade C or above or equivalent

Willing to undertake L2 Clinical Healthcare Apprenticeship Framework

Job description

Job Summary

Do you want to start a career in nursing? Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a college of further education. The apprenticeship offers a supportive pathway into nursing, helping you gain valuable experience to launch your career.

Requirements

• Be at least 17 years and 9 months of age or over at the expected commencement date
• Have good numeracy and literacy skills
• Have excellent communication skills
• Be able to demonstrate a caring and compassionate disposition and the commitment to work in a challenging but rewarding health care environment

What We Offer

• Working alongside experienced staff to support you and help gain the practical skills you need
• Learning job-specific skills
• Achieving the "All Wales NHS HCA Induction" within 3 months of commencement
• Achieving a Level 2 vocational qualification as a Health Care Assistant within 2 years of commencement
• All of your training will be paid for in full
• A great experience of working as part of a team, making a real difference

Eligibility Criteria for Government Funded Apprenticeship Schemes

• Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship
• Applicants must not already hold a Level 2 qualification in the Healthcare

Main Duties of the Job

Healthcare Assistant Apprentices will receive appropriate training and guidance to undertake the full range of duties, including assisting trained staff in delivering care to patients at their most vulnerable times. Responsibilities include ensuring dignity and respect is maintained throughout, assisting patients to meet their personal care needs, providing meals and drinks, carrying out general cleaning in the clinical environment, preparing bed spaces, and cleaning equipment. The role requires good communication skills and effective teamwork. Staff will be supported to complete mandatory training.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing primary, community, mental health, acute and elective hospital services for a population of around 700,000. Join our team and get the support you need, in line with our Organisational Values and "Proud to Lead" competence framework.

We are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Contact & Application Details

Job posted: 18 December 2025

Pay scheme: Agenda for change

Band: 2

Salary: £24,833 a year per annum, pro rata

Contract: Apprenticeship (24 months, Full-time)

Reference number: 050-ACS580-1025-A

Job location: Wrexham Maelor Hospital, Croesnewydd Road, Wrexham, LL13 7TD

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification – Qualifications (Essential)

• Maths and English GCSE grade C or above or equivalent
• Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework

Person Specification – Skills (Essential)

• Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
• Ability to keep calm in stressful situations.
• Demonstrate a caring and compassionate approach.
• Organisational skills, with the ability to plan and prioritise own workload efficiently.
• Ability to use technology for the role (e.g., Microsoft Office, email, TEAMS).
• Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required to confirm no previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer Details

Betsi Cadwaladr University Health Board

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Website: https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)