apprentice front of house team member

wagamama; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular hospitality brand in Telford is looking for an Apprentice Front of House Team Member to provide exceptional service and create memorable experiences for guests. You will be part of a diverse team, receive training, and enjoy benefits like flexible hours, free meals during shifts, and a supportive working environment that celebrates differences.

Benefits

Free food on shift

50% discount outside of work

Flexible hours

Family-friendly policy

Pension scheme

Qualifications

• A genuine passion for hospitality and food.
• Desire to foster a positive and inclusive work environment.
• Enjoying buzzing environments and being proactive.

Responsibilities

• Provide exceptional service to guests, greeting and seating them.
• Bring the menu to life through recommendations.
• Empower others through training and personal growth opportunities.

Skills

Customer service

Attention to detail

Organizational skills

Ability to work in a team

Job description

As an apprentice front of house team member, you’ll play a key role by providing a brilliant experience for our guests. Working alongside a talented team of over 100 nationalities, not only will you gain key life skills at Wagamama, you’ll make great friends too, all whilst creating memorable moments for our guests. As an apprentice with us, we will immerse you into the world of hospitality and highlight the impact your role has on the wider business. Our programmes are delivered by lifetime training who will designate you your own personal learning coach + support you throughout the programme.

Responsibilities & Qualifications

• want a career in hospitality
• would love to provide exceptional service to our guests, greeting and seating them when they arrive + ensuring they feel looked after
• have a genuine passion for our food, and bring our menu to life through recommendations
• like buzzing environments, are proactive, organised + have great attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities
• three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection - we call it be you, be Wagamama. Whether you’re looking to start a career in hospitality, this could be the role for you.
• biweekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift - yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with VIP guests
• be known nationwide as a love above the door legend – our national recognition programme
• 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way.

Benefits

In addition to this, we offer the usual such as a pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards. Be you, be Wagamama. Wagamama is proudly part of Disability Confident.