Apprentice Customer Service Advisor Earn While You Learn

EE; Saltash; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications firm in Saltash is offering a full-time customer service apprenticeship. This role requires no experience but a positive attitude and a willingness to learn. You'll assist customers with inquiries and receive support through a 15-month NVQ Level 2 program in Customer Service. The position offers a starting salary of £21,620, increasing after the apprenticeship, along with various discounts and benefits. This is a great opportunity to kick start your career in the industry.

Benefits

Competitive starting salary

NVQ Level 2 in Customer Service

Discounts on mobile and broadband packages

Access to a private GP

Career development support

Qualifications

• No prior experience required, just a great attitude and willingness to learn.
• Participate in a NVQ Level 2 in Customer Service.

Responsibilities

• Assist customers with billing questions and tech support.
• Build relationships and deliver excellent service.

Skills

Strong communication skills

Problem-solving

Customer service mindset

Education

Willingness to learn

Job description

A leading telecommunications firm in Saltash is offering a full-time customer service apprenticeship. This role requires no experience but a positive attitude and a willingness to learn. You'll assist customers with inquiries and receive support through a 15-month NVQ Level 2 program in Customer Service. The position offers a starting salary of £21,620, increasing after the apprenticeship, along with various discounts and benefits. This is a great opportunity to kick start your career in the industry.