Apprentice Customer Advisor

Ee; Widnes; On-site; GBP 22,000; Full time

Job summary

A leading mobile network provider in the UK is offering a full-time apprenticeship. Ideal for those eager to start a career, you will ensure exceptional service for customers while receiving training towards an NVQ. The position promises a supportive environment with a strong focus on career progression, benefits like discounts on products, a travel loan, and optional healthcare.

Benefits

Starting salary of £21,620 plus incentives

Discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Free tea and coffee

Qualifications

• Energy, talent, and ambition to launch a career.
• Ability to provide exceptional customer service.
• Willingness to learn and develop in a supportive environment.

Responsibilities

• Ensure customers receive exceptional and personal service.
• Utilize charm and enthusiasm to create great customer experiences.
• Engage in training towards an NVQ.

Job description

Full time: Full time apprenticeship

Hourly rate: £11.09

Start Date: 23/02/26

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any backgroundand all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,620 plus incentives throughout the year

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.

• Optional Private Healthcare and Dental, to protect you and your family.
• The smaller bits like free tea and coffee, and even a concierge