Apprentice Compliance Officer

Coventry City Council; Coventry; On-site; GBP 18,000 - 22,000; Full time

Job summary

A local government organization in Coventry is seeking an Apprentice Compliance Officer. The role entails supporting housing enforcement and compliance, ideal for motivated individuals eager to learn. Applicants should meet GCSE requirements, possess excellent communication skills, and share a commitment to community values. This fixed-term apprenticeship offers the opportunity to develop within a supportive environment.

Benefits

Flexible working arrangements

Outstanding local government pension scheme

Access to accredited courses

Access to Occupational Health Service

Salary Sacrifice Scheme

Qualifications

• Age at start of Apprenticeship 16-18: GCSE or equivalent at grade 4/C.
• Age at start of Apprenticeship 19+: GCSE or equivalent.
• You must achieve Functional Skills Entry Level 3 if not meeting GCSE requirement.

Responsibilities

• Support key services provided to landlords, tenants, and residents.
• Manage a caseload related to compliance of private sector housing.
• Assist team managers and conduct enforcement investigations.

Skills

Excellent communication skills

Willingness to learn

Professional and organised

Education

GCSE Maths and English at grade 4/C or above

Functional Skills Level 2 in Maths and English

Job description

Apprentice Compliance Officer - Overview

Coventry is expanding with a growing population and a buoyant and increasing private rented sector. A key strategic priority for the Council is to keep residents safe and tackle poor housing conditions. The Council currently responds to complaints in the Private Rented Sector and the issues caused by the poor management of privately rented properties. These services and schemes offer an opportunity to work in a busy, high-profile environment dealing with the inspection and enforcement of all private rented homes. If you are interested in beginning a career in housing enforcement and are a motivated, professional, organised individual, then Coventry could be the place for you! We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

Pre-Interview

The pre-interview is a short session to give candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview. If you have a passion for public service, excellent communication skills, and a willingness to learn, we encourage you to apply.

Responsibilities

You will be working under the general direction of the Safer Housing and HMO Licensing and Enforcement Team Managers, supporting key services provided to landlords, tenants, and residents in the city. You will be responsible for the day-to-day management of a caseload, carrying out activities relating to the compliance of private sector housing and providing assistance to the Safer Housing Team Manager and other Officers conducting enforcement investigations. The full list of duties and responsibilities is in the Job description attached.

Apprenticeship Details

You will undertake the Level 4 Regulatory Compliance Officer (Housing) Apprenticeship standard. Further information for this apprenticeship can be found on: https://www.csa-uk.com/mpage/l4-reg-compliance-housing. This apprenticeship role is a fixed-term contract for 24 months in line with the length of the apprenticeship training.

Qualifications

• Age at start of Apprenticeship 16-18: GCSE Maths and English at grade 4/C or above, or equivalent e.g. Functional Skills Level 2. If not, you will be required to complete Level 2 Functional Skills in Maths and English as part of the apprenticeship.
• Age at start of Apprenticeship 19+: GCSE Maths and English at grade 4/C or above, or equivalent. If not, you must achieve a minimum of Functional Skills Entry Level 3 as part of the assessment process. You will be given the option to undertake Functional Skills Level 2 in maths and/or English should you wish.
• Excellent communication skills, willingness to learn, professional and organised.

Values and Inclusion

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We are looking for applicants who share our commitment to the Coventry City Council values of integrity, collaboration, and putting the community first.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Benefits include:

• Flexible working arrangements
• An outstanding local government pension scheme
• Great opportunities to develop with access to accredited courses.
• Access to an award-winning Occupational Health Service
• Salary Sacrifice Scheme

This is an exciting opportunity for someone eager to learn, develop new skills, and make a genuine difference within the local community. Coventry City Council.