Apprentice Business Excellence Executive - London

Compass Group; Remote; GBP 30,000; Full time

Job summary

A leading hospitality firm is seeking an Apprentice Business Excellence Executive in London. You will assist with the management of operating standards across various prestigious venues including Tottenham Hotspur and Wimbledon. The role involves compliance review, coaching venue managers, and supporting digital operations. No previous experience is needed as training will be provided. This position offers a comprehensive benefits package including a financial well-being program, healthcare checks, and various discounts. Travel costs to venues will be covered.

Benefits

Financial wellbeing programme

Free annual healthcare check

Discounted health cash plan

Pension scheme

Holiday purchase scheme

Shopping discounts

Ongoing training & development

Qualifications

• Strong attention to detail is crucial for this role.
• Excellent communication skills for coaching and feedback.
• Organizational skills are required for managing multiple venues.

Responsibilities

• Support in measuring compliance of operating standards.
• Travel to venues across the UK and Ireland.
• Coach and support venues in implementing operational standards.

Skills

Strong attention to detail

Excellent communication skills

Organizational skills

Problem-solving

Adaptability

Familiarity with digital tools

Education

No prior experience required

Job description

Apprentice Business Excellence Executive - London

Job Title: Apprentice Business Excellence Executive - LondonSalary/Hourly Rate: 30,000 per yearLocation: RemoteReporting to: Head of Business ExcellenceHours/working pattern: 40 hours per week, 5 out of 7 daysContractual Requirements: Candidates must be aged 18+Levy Business Excellence are looking to recruit a Business Excellence Executive to assist with the continuous management of our set of operating standards known within Levy as Signatures. Working to align consistency to our operation and processes. We have fantastic and varied venues that we work across and support, from world famous football grounds such as Tottenham Hotspur to Villa park. Other amazing venues include Wimbledon, the O2 and the SEC in Glasgow.You will report into the Head of Business Excellence and Business Excellence Managers working together to continually enhance guest and team member experience and our pursuit of excellence.In return we will offer not only a great package but lots of support and training with the opportunity to progress (at Levy the world is your oyster!)You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship!On completion of the Apprenticeship you will achieve the Business Administration L3 and become a qualified AdministratorThe role of Business Excellence Executive in a nutshell:To continually enhance guest experience and pursuit of excellence through delivery of clearly communicated, effective and updated company operating procedures (known in Levy as Signatures)Support in measuring compliance of operating standards through In Pursuit of Excellence (IPOE) review processOperational day visits to give constructive feedback to our venue managersCoach and support venues in implementation and maintaining of standardsSupport in optimising our Paperless system for venue teamsDemonstrate and deliver our Levy vision and values with integrityAlign standards to our fast-paced business to keep Levy ahead of competitorsTravel to our amazing venues across the UK and Ireland – travel costs covered as part of the package.Our ideal Apprentice will:Strong attention to detail.Excellent communication and coaching skills.Organisational skills for managing multiple venues.Problem-solving and adaptability.Familiarity with digital tools.Integrity and alignment with Levy’s vision and values.The ideal candidate will have experience in hospitality or venue operations, with a strong understanding of compliance and operational standards. They will be an excellent communicator, capable of influencing teams and driving continuous improvement. Analytical skills, adaptability, and a guest-centric mindset are essential. Desirable qualities include project management experience and data analysis. Flexibility for travel and alignment with Levy’s values are key.We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Financial wellbeing programme and preferred rates on salary finance productsAviva Digicare – Free annual healthcare checkMedicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family. Pension scheme and Life AssuranceEmployee Assistance ProgrammeHoliday purchase schemeSharebuy SchemeRecognition awards including Be a Star peer recognition and Long Service AwardsEmployee networks created and led by employees for employeesExclusive Benefits & Wellbeing site (Perks at Work)Entertainment, Health &Wellbeing and Travel discountsShopping discounts – Save up to 15%at high street and online stores by purchasing Shopping CardsVodafone discountsOn-going training & development and career pathwayCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.