Applied AI ML Lead Engineer - Customer Onboarding and Documentation

JPMorgan Chase & Co.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global bank is seeking an Applied Artificial Intelligence Engineering Lead – Vice President to join its Operations team in London. This role focuses on transforming customer onboarding and software engineering through AI technology. The successful candidate will work with engineers and researchers to build scalable AI infrastructure, implement operational efficiencies, and drive innovative solutions. Strong programming skills in Python and React, along with experience in API development and Infrastructure as Code, are essential for this position.

Qualifications

• Master’s or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Proficiency in Python and React programming languages.
• Experience with RESTful API design and integration.
• Strong skills in Infrastructure as Code using Terraform.
• Expertise in ETL and Data Pipeline Engineering.

Responsibilities

• Drive implementation of AI solutions for KYC and onboarding operations.
• Build scalable AI infrastructure with modern technologies.
• Collaborate with AI specialists to design integrated services.
• Conduct analysis of new AI technologies for strategic direction.
• Ensure AI/ML solutions are scalable, reliable, and secure.

Skills

Python

React

RESTful API

Infrastructure as Code

ETL

Data Pipeline Engineering

Database Design

Infrastructure Monitoring

Effective Communication

Team Collaboration

Education

Master’s or Bachelor’s Degree in Computer Science or related field

Tools

Terraform

FastAPI

Databricks

MLFlow

Grafana

PySpark

Job description

Overview

Join us at the forefront of Applied AI innovation, where you’ll help shape the next generation of autonomous agents for the world’s largest bank. As a builder, pioneer, and mentor, you’ll bridge the gap between cutting-edge theory and enterprise-grade systems. Collaborate with talented engineers, researchers, and business leaders to deliver impactful solutions. At JPMorgan Chase, you’re empowered to grow your career while making a real difference. Be part of a team that valu es creativity, collaboration, and continuous learning.

As an Applied Artificial Intelligence Engineering Lead – Vice President in Operations, you will work within an applied AI team dedicated to transforming customer onboarding and software engineering practices. You will partner with software engineers, business stakeholders, and machine learning experts to identify and implement efficiency improvements. Your work will directly impact KYC and onboarding operations, as well as the software development lifecycle. You will also help foster a culture of innovation and excellence.

Job Responsibilities

• Formulate, communicate, and drive implementation of technology and architecture for deploying AI solutions in KYC and onboarding operations and software engineering
• Build robust, scalable, and reusable AI infrastructure using the latest technologies
• Collaborate with AI and Data Science specialists to design and deploy services integrated with strategic systems and processes
• Learn about and understand supported business areas to drive practical solutions and integrations with banking operations systems
• Conduct comprehensive exploration and analysis of new AI infrastructure technologies to inform long-term strategic technical direction
• Document and explain rationale and design considerations behind architecture and technology decisions
• Ensure scalability, reliability, and security of AI/ML solutions in production environments, focusing on long-term sustainability

Required Qualifications, Capabilities, and Skills

• Master’s or Bachelor’s Degree in Computer Science, Software Engineering, or related field
• Programming skills in Python and React
• Experience with RESTful API design, development, and integration (e.g., FastAPI)
• Proficiency in Infrastructure-as-Code solutions using Terraform and CI/CD pipelines
• ETL and Data Pipeline Engineering expertise
• Database design, implementation, and integration, including graph database modeling
• Infrastructure monitoring and compliance knowledge
• Effective verbal and written communication skills with technical and business audiences
• Ability to work on multi-disciplinary teams with diverse backgrounds

Preferred Qualifications, Capabilities, and Skills

• AI or Data Science experience with understanding of fundamental Artificial Intelligence and Machine Learning techniques
• Research or work experience applying Artificial Intelligence in Finance or Technology
• Experience with Databricks, MLFlow, Grafana, PySpark
• Strong presentation, client partnership, stakeholder, and project management skills

Why Join Us?

Your contributions will help redefine what’s possible in financial services. You’ll be part of a team that values creativity, collaboration, and continuous learning, empowering you to make a real impact and grow your career.

#CIBAppliedAI