Applications Support Engineer

Mana Resourcing Ltd; Manchester; Remote; GBP 42,000 - 49,000; Full time

Job summary

A leading company in AI-powered digital pathology is seeking a Technical Solutions Engineer. This remote role involves configuring software for clients, troubleshooting, and ensuring excellent customer communication. Candidates should have a background in IT or a related field and possess strong problem-solving abilities, with a starting salary of £42,000 and additional benefits.

Benefits

Bonus

Pension

Income protection

Qualifications

• Experience as an IT engineer, Technical Solutions Engineer, or similar role.
• Able to work independently and manage software and database migrations.
• Strong organizational skills and ability to interact with various audiences.

Responsibilities

• Configure and install software for customers working from home.
• Handle software-related requests and conduct troubleshooting.
• Develop professional customer relationships and provide solutions.

Skills

Scripting knowledge

Microsoft tools and application environments

Networking knowledge

Communication skills

Problem-solving skills

Diagnostic skills

Project ownership

Job description

Job Location: Manchester, Greater Manchester

Job Type: Permanent

Posted: Friday, 4th July 2025

Technical Solutions Engineer

The COMPANY
With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.

The ROLE
Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.
Working from home the Technical Solutions Engineer will;
* Handle software-related requests
* Analyse software related issues and propose solutions
* Troubleshoot software
* Identify root causes of software problems
* Conduct software testing and installation
* Troubleshoots IT related issues
* Manage software and database migrations
* Advise customers on hardware and software configurations and implementation
* Develop customer relationships through professional and dependable interactions

The PERSON
The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;
* Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
* Scripting knowledge
* Comprehensive understanding of Microsoft tools and application environments
* Networking knowledge
* Strong communication, organization, problem-solving, and diagnostic skills
* At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
* Ability to work independently and take ownership of projects


Salary: £42,000 Starting salary
PACKAGE includes;
Bonus
Pension
Income protection
Etc.

Location: Working from home, living anywhere in the UK.
Suitable living locations include:
Cambridge
Peterborough
Nottingham
Northampton
Leicester
Birmingham
Leeds
Sheffield
Manchester
Liverpool
Bristol
Ipswich
Coventry
Wolverhampton
Edinburgh
Glasgow
London

Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Contact Information

Phone : [phone]

To stay safe in yourjob search we recommend that you visit JobsAware, a non-profit, joint industryand law enforcement organisation working to combat job scams. Visit theJobsAware website for information on common scams and to get free, expertadvice for a safer job search.

Copyright Mana Resourcing | Powered by webboutiques.co.uk web design Oxford