Applications Support Analyst / Engineer

Kudos Partners; Slough; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading FinTech company in Slough is looking for an experienced Applications Support Analyst/Developer to support a new digital platform. This hybrid role emphasizes collaboration with internal stakeholders while resolving issues related to web and mobile applications. Candidates should have experience with Azure, APIs, and should be adept at minimizing downtime while driving process improvements. The company offers a competitive salary along with benefits and a flexible working environment.

Benefits

Flexible working

Collaborative culture

Established company

Qualifications

• Proven experience as an Applications Support Analyst or Developer.
• Ability to resolve issues within SLAs.
• Experience with web and mobile application support.

Responsibilities

• Deliver 2nd and 3rd line support for digital applications.
• Minimise downtime across web and mobile platforms.
• Drive continuous improvement initiatives.

Skills

Experience in applications support

Knowledge of digital applications

Problem-solving skills

Tools

Azure

APIs

D365

Job description

Location: West of London | Hybrid (1 day in office)

Salary: Competitive + Benefits + Flexible Working

Why Join?

• Hybrid working only 1 day per week in the office
• Established FinTech company with a collaborative, supportive culture
• Key role in supporting high-profile web and mobile app lications (including BigCommerce)
• Exposure to Azure, APIs, D365, and cutting-edge digital solutions

We’re seeking an experienced App lications Support Analyst / Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders.

Key Responsibilities

• Deliver 2nd and 3rd line support for digital app lications, resolving issues within SLAs

Minimise downtime and drive continuous improvement across web / mobile platforms <...