Applications Support Analyst / Developer

Kudos Partners Careers; Slough; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading FinTech company is seeking an experienced Applications Support Analyst/Developer for a hybrid role based in Slough. The successful candidate will support a new digital platform, ensuring smooth operations and exceptional service for internal stakeholders. Key responsibilities include providing 2nd and 3rd line support for applications and driving continuous improvements across digital platforms.

Benefits

Competitive salary

Flexible working

Collaborative culture

Qualifications

• Experience in delivering 2nd and 3rd line support for applications.
• Ability to resolve issues within established SLAs.
• Familiarity with supporting digital platforms.

Responsibilities

• Lead support for a new digital platform.
• Ensure smooth operation and exceptional service for stakeholders.
• Drive continuous improvement across web and mobile platforms.

Job description

Location: West of London | Hybrid (1 day in office)

Salary: Competitive + Benefits + Flexible Working

Why Join?

• Hybrid working only 1 day per week in the office
• Established FinTech company with a collaborative, supportive culture
• Key role in supporting high-profile web and mobile app lications (including BigCommerce)
• Exposure to Azure, APIs, D365, and cutting-edge digital solutions

We’re seeking an experienced App lications Support Analyst / Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders.

Key Responsibilities

• Deliver 2nd and 3rd line support for digital app lications, resolving issues within SLAs

Minimise downtime and drive continuous improvement across web / mobile platforms <...