Applications Operations Engineer - GDS - SEO

Onyx-Conseil; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A digital consultancy in the UK is seeking an Application Operations Engineer - SEO to manage application performance and improve services. Responsibilities include acting as a key administrator for both internal and third-party applications, troubleshooting issues, and ensuring data accuracy. Collaboration with suppliers and internal teams to support configuration and service delivery is essential.

Responsibilities

• Act as a user, configuration and data administrator for applications.
• Work with suppliers to troubleshoot and resolve issues.
• Monitor supplier platforms daily for performance.
• Recommend improvements to applications and services.
• Maintain close relationships with suppliers to understand updates.
• Own application-related incidents and find resolutions.
• Configure internal applications to meet user needs.
• Support provision and configuration of incoming data feeds.
• Support provision and configuration of outgoing data feeds.

Job description

As an Application Operations Engineer - SEO you will:

• Act as a user, configuration and data administrator for a number of third party and internal applications, ensuring the information we hold is accurate, so that our customers get the best value from the data feeds we offer.

• Work with the suppliers to troubleshoot and resolve user, data, configuration and technical issues

• Monitor supplier platforms daily for performance and issues

• Ensure continual service improvement by working with service owners to recommend improvements to applications and the service as a whole

• Maintain close working relationships with suppliers to understand updates and changes to applications and communicate their impact to service owners.

• Own application-related incidents at a working level, investigate their causes and find resolutions with service owners, developers, and suppliers.

• Work with service owners to identify and understand user, data, configuration and technical issues

• Configure internal applications to best meet the needs of internal users

• Support the provision and configuration of incoming data feeds (for example information about vulnerabilities) received from a range of suppliers, that the team relies on to deliver its services

• Support the provision and configuration of outgoing data feeds, containing prioritised and actionable advice that we automatically share with our customers