Application Support Team Leader

Hunter Bond; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A technology consultancy is seeking an experienced Application Support Team Leader to enhance their support function. The ideal candidate has a background in team leadership and mentoring, with strong expertise in Linux and SQL. Responsibilities include improving efficiency, managing incidents, and providing guidance to engineers. This role offers a competitive salary between £55,000 and £65,000, plus a bonus, with a location near Bracknell.

Qualifications

• Experience working in an Application Support Team Lead capacity.
• Strong understanding of Linux and SQL.

Responsibilities

• Assuring and improving Support function efficiency.
• Handling escalations and coordinating responses during incidents.
• Building and maintaining strong relationships with customers.
• Providing mentoring and guidance to Engineers.
• Taking ownership of critical issues.
• Driving continuous improvement.

Skills

Team Leadership

Mentoring

Linux

SQL

Job description

Job title: Application Support Team Leader

Client: Tech Firm

Salary: £55,000-£65,000 + Bonus

Location: Near Bracknell

Skills: Team Leadership, Mentoring, Linux, SQL

The role:

My client are looking to add an Application Support Team Leader to their ranks in a particularly busy period.

Responsibilities:

• Assuring and improving Support function efficiency
• Handling escalations and coordinating responses during incidents
• Building and maintaining strong relationships with customers
• Providing mentoring and guidance to Engineers
• Taking ownership of critical issues
• Driving continuous improvement
• Working hand in hand with other teams to provide Product related insights and relaying bugs
• Driving training and development
• Demonstrating best practices
• Contributing technically to incidents
• Delivering and taking responsibility for service reviews

Core skills required:

• Experience working in an Application Support Team Lead capacity
• Linux
• SQL

Please apply ASAP for more information.