Application Support Engineer in West Yorkshire

Energy Jobline CVL; England; Remote; GBP 30,000 - 37,000; Full time

Job summary

A growing technology firm is seeking an experienced Application Support Engineer to join their remote team in the UK. You will manage application and systems issues, ensuring optimal performance and supporting staff. The role offers a salary of £30,000 - £37,000 plus bonuses, flexible working opportunities, and a strong focus on work-life balance. Monthly travel to Leeds is expected for meetings.

Benefits

Up to 20% bonus

30 days holidays + bank holidays (plus buy and sell 5 more days)

6% employer pension contribution

Flexible working opportunities

Personal development opportunities

Qualifications

• Proven experience supporting Applications, Systems and Integrations.
• Strong understanding of Dynamics 365 and Dynamics CRM.
• Proficient in SQL and ITIL Service Management.

Responsibilities

• Work with key stakeholders to ensure seamless delivery of the product suite.
• Resolve application and systems issues.
• Monitor systems and plan upgrades.

Skills

Proven experience supporting Applications

Dynamics 365 / Dynamics CRM

SQL

ITIL Service Management

Documentation experience

Experience with Content Management Systems

Job description

Application Support Engineer – Remote

£30,000 - £37,000 + bonuses, 35-hour work week and great benefits.

This profitable and growing organization requires an experienced Application Support Engineer to join an established support team responsible for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes.

As an Application Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed.

Whilst most of the work will be done from home, there will be an expectation to travel to Leeds once per month for company meetings. Candidates who live more than 30 miles away can expense this travel.

Package

• 35-hour work week
• Up to 20% bonus
• 30 days holidays + bank holidays (plus buy and sell 5 more days)
• 6% employer pension contribution and much more.
• Flexible working opportunities
• Personal development opportunities

Responsibilities

• Work with key stakeholders to ensure seamless delivery of the product suite.
• Resolve application and systems issues.
• Monitoring systems.
• System upgrades and changes.
• Supplier management.
• Planning and implementing system upgrades and changes alongside third-party suppliers.

Experience

• Proven experience supporting Applications, Systems and Integrations.
• Dynamics 365 / Dynamics CRM.
• SQL.
• ITIL Service Management.
• Documentation experience.
• Experience with Content Management Systems would be beneficial.

The company has an excellent reputation within their sector and has shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work for in the UK. They have also recently been recognised in the top 50 UK employers for equality.

Contact – Millie Ellis

Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.

Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.