Application Support Engineer in Coventry

Energy Jobline ZR; Coventry; Remote; GBP 80,000 - 100,000; Full time

Job summary

A tech solutions company based in the UK is seeking a Technical Solutions Engineer to manage software-related requests and troubleshoot IT issues. Successful candidates will have experience in similar roles, strong communication skills, and the ability to handle software testing and installation. The position offers a starting salary of £42,000 and includes benefits such as bonuses and pension plans.

Benefits

Bonus

Pension

Income protection

Qualifications

• Experience as an IT engineer or Technical Solutions Engineer.
• Ability to work independently and take ownership of projects.
• Capable of showcasing solutions to various audiences.

Responsibilities

• Handle software-related requests.
• Analyze software-related issues and propose solutions.
• Conduct software testing and installation.

Skills

Scripting knowledge

Strong communication skills

Problem-solving skills

Organizational skills

Networking knowledge

Diagnostic skills

Tools

Microsoft tools

Job description

Job Description

Technical Solutions Engineer

Responsibilities

• Handle software-related requests
• Analyse software-related issues and propose solutions
• ​Troubleshoot software
• Identify root causes of software problems
• Conduct software testing and installation
• Troubleshoot IT-related issues
• Manage software and database migrations
• Advise customers on hardware and software configurations and implementation
• Develop customer relationships through professional and dependable interactions

Qualifications

• Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
• Scripting knowledge
• Comprehensive understanding of Microsoft tools and application environments
• Networking knowledge
• Strong communication, organization, problem-solving, and diagnostic skills
• At ease showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
• Ability to work independently and take ownership of projects

Salary & Benefits

£42,000 starting salary

• Bonus
• Pension
• Income protection
• Etc.

Location

Working from home, living anywhere in the UK.

• Cambridge
• Peterborough
• Nottingham
• Northampton
• Leicester
• Birmingham
• Leeds
• Sheffield
• Manchester
• Liverpool
• Bristol
• Ipswich
• Coventry
• Wolverhampton
• Edinburgh
• Glasgow
• London

Alternative Titles

• Software Engineer
• IT Solutions Engineer
• Technical Software Engineer
• IT Engineer
• Applications Engineer
• Application Support Engineer