Application Support Engineer in CB1

Energy Jobline ZR; Cambridge; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading technology recruitment agency is seeking an enthusiastic Application Support Engineer to solve real-world challenges in 4G and 5G network infrastructure. This remote role requires close proximity to Cambridge for hardware exchanges and meetings. The ideal candidate has a strong background in Computer Science or Engineering and excellent communication skills. This role offers a competitive salary and the chance to become an expert in advanced network management solutions.

Benefits

Competitive salary

Qualifications

• Ability to provide front-line support and answer customer questions.
• Experience in installations and upgrades.
• Knowledge of software development lifecycle.

Responsibilities

• Support clients with 4G and 5G network infrastructure issues.
• Design and execute test procedures.
• Identify process improvements.

Skills

Good degree in Computer Science, Engineering or related subject

Excellent communication skills

Hands-on experience testing software

Linux desktop and scripting skills

Education

Degree in Computer Science, Engineering or related subject

Job description

Job Description

Helping clients solve real‑world problems in 4G and 5G network infrastructure. Cambridge-based company that works remotely with a competitive salary. We develop advanced network management solutions for customers worldwide.

Typical tasks

• Provide front‑line support and answer customer questions.
• Give step‑by‑step guidance to resolve common issues.
• Carry out installations and upgrades.
• Identify process improvements.
• Design and execute test procedures.

Essential skills and attributes

• Good degree in Computer Science, Engineering or related subject, or equivalent experience.
• Excellent communication skills; comfortable exploring technical issues in depth with clients and helping them reach a resolution.
• Hands‑on experience testing software in a professional software engineering environment.
• Linux desktop and scripting skills, and an understanding of the software development lifecycle.
• Full right to work in the UK without restriction, time limit, or sponsorship.

The role features a competitive salary and an opportunity for an enthusiastic and capable Application Support Engineer to become the go‑to expert in 4G and 5G technology. While the team works remotely, you must be located close enough to Cambridge for convenient exchange of hardware or occasional meetings.

Keywords: Application Support, Front Line Support, Software Engineering, Software Test, Linux, Client‑Facing, Remote.

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