Application Support Engineer

Rise Technical Recruitment; England; Hybrid; GBP 40,000 - 42,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Application Support Engineer to provide critical support for enterprise-level applications. The role involves troubleshooting, maintaining system reliability, and engaging with development teams. Candidates should have over 3 years of experience with Linux and SQL, along with proficiency in Java-based applications. The position offers hybrid working, excellent career development opportunities, and a competitive salary package.

Benefits

Hybrid Working

Training

Progression

Excellent Benefits

Qualifications

• 3+ years' experience in Application Support, DevOps, or Software Support roles.
• Proficient in supporting Java-based applications on Linux systems.
• Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB).

Responsibilities

• Provide 2nd/3rd line support for enterprise applications.
• Troubleshoot and resolve application issues.
• Manage incidents and service requests using ITSM tools.

Skills

Linux

SQL

Java

Troubleshooting

Analytical skills

Communication skills

Tools

ITSM tools

AWS

Terraform

PowerShell

Python

Job description

Application Support Engineer (Linux / SQL / Java)

Location: Basingstoke (Hybrid - Commutable from Reading, Farnborough, Guildford, Newbury, and surrounding areas)

Salary: 40,000 - 42,000 DOE + Hybrid Working + Training + Progression + Excellent Benefits

Are you an experienced Application Support Engineer with strong technical knowledge of Linux and SQL environments?

This is an exciting opportunity to join a global engineering organisation, supporting a range of bespoke and enterprise-level applications that are vital to business operations.

You'll play a key part in providing high-level technical support, troubleshooting complex system issues, and improving application reliability for internal and external users. The company offers excellent development opportunities, hybrid working, and long-term career growth within a highly respected engineering group.

The Role

• Provide 2nd/3rd line support for enterprise and bespoke business applications
• Troubleshoot and resolve application issues, collaborating with development teams where needed
• Manage incidents, service requests, and problems using ITSM tools
• Maintain technical documentation and knowledge base content
• Support application deployments, patch management, and upgrades on Linux platforms
• Contribute to system improvement initiatives and ensure compliance with IT/security standards

The Person

• 3+ years' experience in Application Support, DevOps, or Software Support roles
• Proficient in supporting Java-based applications on Linux systems
• Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB)
• Strong troubleshooting and analytical skills with attention to detail
• Experience using ticketing and monitoring tools
• Excellent communication skills and a proactive, adaptable approach
• Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable

Reference Number: BBBH (phone number removed)

To apply for this role or to be considered for further positions, please click Apply Now or contact Ed Douglass at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Key Commutable Locations

Basingstoke, Reading, Farnborough, Aldershot, Guildford, Woking, Bracknell, Camberley, Newbury, Andover, Winchester, Hook, Fleet, Farnham, Wokingham, Thatcham, Alton, Didcot, Henley-on-Thames, High Wycombe, Slough, Maidenhead, Oxford, Wallingford