Application Support Engineer

Clear Street; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A diversified financial services firm in London is seeking an experienced support and test engineer. You will provide technical support and monitor production systems while collaborating closely with users to understand their requirements. Ideal candidates should have over 5 years of experience, strong SQL knowledge, and proficiency in a scripting language. This role emphasizes a collaborative workplace with competitive compensation and benefits.

Benefits

Competitive compensation packages

Company equity

Pension

Full medical and dental insurance

Gender neutral parental leave

Qualifications

• Minimum of 5 years of experience in Application Support at Level 2 and Level 3.
• Strong knowledge of SQL and proficiency in at least one scripting language.
• Proven experience in incident management and debugging complex production issues.
• Prior experience in the finance sector is highly desirable.

Responsibilities

• Provide tech support and monitor production plant.
• Help with user queries and manage vendor platform integration.
• Collaborate with users to understand requirements.

Skills

SQL

Python

Shell

Perl

Job description

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients.

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

The Role

We are looking to hire a support and test engineer to support our international business. This will be an opportunity for an experienced engineer to come in to help support and test this business platform whilst gaining a deep understanding of this product domain. You will be responsible for providing tech support, production plant monitoring, helping with user queries, managing vendor platform integration and testing. You will work closely with users (traders, customers, counterparties) and product to understand requirements and rapidly iterate on your functionality.

The Team

Clear Street’s mission is to become a single-source platform that serves a variety of investor types across multiple asset classes on a global scale. The Clear Street U.K. team is bringing Clear Street’s established equities, options, and fixed-income prime brokerage business to a new market.

Clear Street is building out its Securities Finance, Swaps, Equities and Futures Trading Platform from the ground up. Members of the team have the unique opportunity in the industry to build large scale, sophisticated trading systems on a modern and scalable technology stack from scratch.

You will be working with global team to support this business.

Requirements

• Minimum of 5 years of experience in Application Support at Level 2 (L2) and Level 3 (L3).
• Strong knowledge of SQL and proficiency in at least one scripting language (e.g., Python, Shell, or Perl).
• Proven experience in incident management, issue analysis, and debugging complex production issues.
• Prior experience in the broker-dealer, prime brokerage, asset management, or investment banking domain is highly desirable.

We Offer

At Clear Street, we offer competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental insurance. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office a minimum of three days per week.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.

As set forth in Clear Street’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.