Application Support Engineer

Applause IT Recruitment Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing technology business is seeking an experienced Application Support Engineer based in Birmingham. The successful candidate will maintain and support bespoke software solutions and Linux-based infrastructure, ensuring quality support while liaising with customers and developers. Candidates should possess strong Linux skills, excellent communication abilities, and a proactive approach. Benefits include competitive salary, 25 days holiday, group pension scheme, and flexible working options.

Benefits

Competitive salary

25 days holiday per year

Group Personal Pension Scheme

Private Medical Insurance (after qualifying period)

Company mobile phone

Flexible working options

Free on-site parking

Qualifications

• Strong Linux administration skills are essential.
• Knowledge of Java is advantageous.
• Experience with MySQL or SQL Server databases is required.
• Familiarity with VMware or Proxmox is beneficial.
• Knowledge of automation and containerisation tools (Ansible, Docker, Jenkins, SVN, Terraform) is advantageous.
• Scripting experience with Bash or Python is beneficial.
• Excellent communication skills are necessary.

Responsibilities

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Keep infrastructure patched and secure.
• Liaise directly with customers to troubleshoot issues.
• Collaborate with developers to implement solutions.

Skills

Linux administration skills (RedHat / CentOS / Rocky)

Java

databases (MySQL / SQL Server)

VMware / Proxmox

automation and containerisation tools (Ansible, Docker, Jenkins, SVN, Terraform)

scripting experience (Bash or Python)

excellent communication skills

proactive and organized approach

Job description

Role: Application Support Engineer

Location: Birmingham

Stack: Linux Cloud Computing

We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to deliver high-quality support.

The Role

As an Application Support Engineer, you will:

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Keep infrastructure patched, secure, and up to date.
• Release and patch software in a timely and controlled manner.
• Liaise directly with customers to troubleshoot and resolve issues.
• Collaborate with developers and technical teams to find and implement solutions.
• Travel across the UK when required.

Skills & Experience Required

We are looking for candidates with:

• Strong Linux administration skills (RedHat / CentOS / Rocky) - essential.
• Knowledge of Java - advantageous.
• Experience with databases (MySQL / SQL Server).
• Familiarity with VMware / Proxmox - beneficial.
• Knowledge of automation and containerisation tools such as Ansible, Docker, Jenkins, SVN, Terraform - advantageous.
• Scripting experience with Bash or Python - beneficial.
• Excellent communication skills and confidence in customer-facing situations.
• A proactive, well-organised, and team-oriented approach.
• Full UK driving licence - desirable.
• Eligibility to obtain UK Government Security Clearance (a pre-requisite for the role).

What's on Offer

• Competitive salary
• 25 days holiday per year
• Group Personal Pension Scheme
• Private Medical Insurance (after qualifying period)
• Company mobile phone
• Flexible working options
• Free on-site parking

Location

This role is based out of the Birmingham office, with UK travel required.

If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered.