Application Support Analyst II — Hybrid, Lifecycle & Integrations

Jazwares; Glasgow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading toy company in Glasgow is seeking an Application Support Analyst II to manage the application lifecycle, react to complex incidents, and enhance critical business applications. The ideal candidate will have a Bachelor's Degree, strong skills in systems architecture, problem-solving, and effective communication. This role also offers an opportunity for partial remote work and a competitive benefits package including a flexible work schedule.

Benefits

100% company-paid medical insurance

401(K) retirement program with matching

Flexible work schedule

Tuition reimbursement

Community service opportunities

Qualifications

• Strong understanding of Systems Architecture.
• Proven ability in problem-solving and analytical thinking.
• Effective communication and collaboration skills to work across diverse technical and business teams.

Responsibilities

• Assist application support teams in managing the application lifecycle.
• Administer and drive enhancements for critical enterprise applications.
• React swiftly to complex incidents and prioritize resolution.
• Provide technical support for EDI platforms.
• Ensure applications adhere to architecture and security standards.
• Identify and implement operational improvements.
• Monitor and maintain SLAs for applications.

Skills

Systems Architecture

Problem-solving

Analytical thinking

Effective communication

Collaboration

Education

Bachelor’s Degree

Job description

A leading toy company in Glasgow is seeking an Application Support Analyst II to manage the application lifecycle, react to complex incidents, and enhance critical business applications. The ideal candidate will have a Bachelor's Degree, strong skills in systems architecture, problem-solving, and effective communication. This role also offers an opportunity for partial remote work and a competitive benefits package including a flexible work schedule.