Application Support Analyst

Cambridge University Press & Assessment; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading educational publisher based in the UK is seeking an Application Support Analyst to provide operational support for examination processing applications. The role involves ensuring the normal operation of key services on behalf of the Exam Technology Organisation. This permanent position offers a full-time contract with a hybrid work model requiring at least two days per week in the office. Candidates with a passion for supporting educational technologies are encouraged to apply.

Responsibilities

• Provide operational support of examination processing applications.
• Ensure the normal operation of key services on behalf of ETO and the Business.

Job description

Job Title: Application Support Analyst

Location: Cambridge, Hybrid (at least 2 days per week in the office)

Contract: Permanent, Full time (35 hours per week)

Organization: Cambridge University Press & Assessment, part of the University of Cambridge.

Overview

The Application Support Analyst role sits within the Education Exam Solutions function of the Exam Technology Organisation (ETO). You will provide operational support of examination processing applications, ensuring the normal operation of key services on behalf of ETO and the Business.

Responsibilities

• Provide operational support of examination processing applications.
• Ensure the normal operation of key services on behalf of ETO and the Business.