Application Security Engineer

Apogee Corporation*; England; On-site; GBP 34,000 - 40,000; Full time

Job summary

An education technology company is seeking a motivated School Support Engineer to provide IT support for a Multi-Academy Trust in Seaford, East Sussex. You will handle desk-side IT challenges, maintain hardware and network systems, and support users across multiple locations. The ideal candidate has at least one year of relevant IT experience and a solid understanding of IT fundamentals, including Microsoft 365. This role offers an annual salary of up to £40,000 along with benefits like annual leave and career development opportunities.

Benefits

20 days’ annual leave plus bank holidays

Company pension scheme

Ongoing career progression

Employee discount scheme

Company-funded socials and lunches

Qualifications

• Minimum 1 year of IT support experience in corporate or educational environments.
• Solid understanding of IT fundamentals: hardware, software, networking.
• Full UK driving license and own vehicle insured for business use.

Responsibilities

• Provide advanced desk-side IT support for a large MAT customer.
• Diagnose and resolve IT issues for staff and students.
• Maintain and update hardware, software, and network systems.

Skills

IT support experience

Problem-solving skills

Communication skills

Team-oriented approach

Microsoft 365 support

Networking knowledge

Education

Completion of an IT apprenticeship

Tools

Windows Server

Active Directory

PC hardware

AV systems

Job description

Overview

We're looking for a motivated and adaptable School Support Engineer to join our dynamic team. In this role, you'll provide IT support for a Multi‑Academy Trust (MAT) delivering Primary, Secondary, and Post‑16 education in Seaford, East Sussex, ensuring the smooth operation of their IT services.

What You’ll Do

• Provide advanced desk‑side IT support for a large MAT customer as part of our Educational Services team across three geographically separate locations within Seaford, East Sussex.
• Diagnose and resolve IT issues for staff and students, both in person and remotely.
• Maintain and update hardware, software, and network systems as required.
• Provide end‑user support for various IT applications.
• Contribute to IT projects and implement new technologies as needed.
• Provide on‑demand support across multiple sites, attending as required.

What We’re Looking For

• Right to work in the UK.
• Minimum 1 year of IT support experience in a corporate or educational environment, or completion of an IT apprenticeship in a similar setting.
• Solid understanding of IT fundamentals (hardware, software, networking, and server technologies).
• Experience supporting Microsoft 365, Active Directory, Windows Server (including File & Print Services, Group Policy, DHCP, DNS, etc.), Windows 10/11 (intermediate to advanced support), PC hardware repairs (laptops and desktops), and Audio/Visual systems (Smartboards, projectors, visualisers, speaker systems).
• Strong problem‑solving and analytical skills.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non‑technical users.
• Proactive and team‑oriented approach.
• Willingness to work independently with minimal supervision on day‑to‑day activities.
• Full‑UK driving licence and own vehicle insured for business use (business mileage paid at HMRC rates); offer of employment contingent upon passing Enhanced DBS checks.
• Bonus: Experience working in an educational environment, knowledge of Cisco Meraki LAN/Wi‑Fi infrastructure, relevant IT certifications (e.g., Microsoft 365/Azure Fundamentals, CompTIA), familiarity with school‑specific applications (e.g., SIMS, Arbor, EdulinkOne, 4Matrix).

What We Offer

• Up to £40,000 annual salary.
• 20 days’ annual leave plus bank holidays.
• Company pension scheme.
• Ongoing career progression and development opportunities.
• Employee discount scheme.
• Company‑funded socials and lunches.
• Business mileage paid at HMRC rates.