Application Lead - HCM (London)

Fitch Ratings, Inc.; Greater London; Hybrid; GBP 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Learning programs

Retirement planning

Healthcare

Parental leave

Employee resource groups

Volunteer days

Job summary

Fitch Ratings, Inc. in London is seeking an Application Lead - HCM to steer SAP SuccessFactors and related HR technology initiatives for a global workforce. You will lead a team of HR tech analysts and developers, manage backlogs, requirements, testing, UAT, and deployment.

The role drives an AI-first automation agenda with Joule, Copilot agents and UiPath, while overseeing HR system integrations and data security. Hybrid work in London is expected.

Qualifications

• 12+ years of HR tech/HRIS experience including 3+ years leading SAP SuccessFactors configuration.
• Deep expertise in Employee Central and knowledge of two additional modules (Recruiting, Onboarding, Performance & Goals, Succession, Compensation or Time Off).
• Proven experience managing HR integrations and delivering releases using Jira and Confluence.

Responsibilities

• Lead Fitch’s SAP SuccessFactors and HR technology portfolio, owning enhancements, releases and BAU support for a global workforce.
• Lead and develop a global team of HR technology analysts and developers, managing intake, requirements, testing, UAT sign-off and production deployment.
• Drive AI-first automation initiatives using SAP Joule, Copilot agents and UiPath to streamline HR operations.

Skills

SAP SuccessFactors

Employee Central

HR technology leadership

Leadership

Education

Bachelor's degree in HRIS/IT or related field

SAP SuccessFactors Certification

Tools

Jira

Confluence

Dell Boomi

SAP CPI

Integration Center

OData/REST APIs

Job description

Fitch Group is currently seeking Application Lead - HCM based out of our London Office

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About The Team

The Business Applications team delivers and supports the enterprise platforms that power Finance, HR, Procurement, and other corporate functions, driving operational excellence, automation, and digital transformation across the organization.

How You’ll Make An Impact

• Lead Fitch’s SAP SuccessFactors and wider HR technology portfolio, including Employee Central, Recruiting, Onboarding, Performance & Goals, Succession, Compensation and Time Off, owning enhancements, bi-annual releases and BAU support for the global workforce.
• Lead and develop a global team of HR technology analysts and developers, owning the intake and delivery lifecycle with HR Product, triaging and estimating backlog requests, confirming requirements, and governing build, testing, UAT sign-off and production deployment through Jira.
• Drive an AI-first automation agenda, leveraging SAP Joule, Microsoft Copilot agents and UiPath RPA, to remove manual effort from HR operations such as new hire, rehire, offboarding and probation processes
• Oversee the stability of HR system integrations (payroll, workforce management, Oracle HCM, recruiting and engagement platforms) built on Integration Center, Dell Boomi and SAP CPI, and manage escalations with SAP, implementation partners and third-party vendors
• Safeguard employee data by enforcing SSO/MFA, role-based access and super-admin governance, and ensuring compliance with data privacy, AI governance and audit requirements, with SOPs, configuration workbooks and test evidence maintained as standard practice

You May Be a Good Fit If

• 12+ years of experience in HR technology/HRIS, including 3+ years leading SAP SuccessFactors configuration and delivery in a complex, global organization, with experience managing a team
• Deep hands-on expertise in Employee Central and working knowledge of at least two additional modules (Recruiting, Onboarding, Performance & Goals, Succession, Compensation or Time Off), including business rules, workflows, role-based permissions and Provisioning
• Proven experience managing HR integrations (Integration Center, OData/REST APIs, Dell Boomi or SAP CPI) and delivering releases, UAT and production deployments using Jira and Confluence

What Would Make You Stand Out

• SAP SuccessFactors certifications (e.g., Employee Central, Performance & Goals or Recruiting) and exposure to SAP BTP, Joule or Work Zone
• A track record of delivering automation or AI solutions (RPA, Copilot agents, AI-assisted workflows) that measurably reduce manual effort and improve the employee experience
• Strong stakeholder management skills, able to turn ambiguous business needs into clear requirements, challenge constructively, and align HR, IT, Finance and vendors on priorities
• Experience with M&A system integrations, HR technology vendor selections/RFPs, or regulated environments (e.g., GDPR, DORA, SOX), combined with a continuous-improvement mindset

Why Choose Fitch

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-­looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Aff…? We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.