Application Engineer

Zenith People; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global manufacturing leader in the UK is seeking an Applications Engineer to convert customer enquiries into tailored solutions. The role involves collaborating with Sales and Supply Chain teams to provide technical expertise and support, ensuring high value solutions for clients. The ideal candidate will have an engineering degree, relevant experience, and strong communication skills. Join a dynamic team to make a significant impact.

Qualifications

• A track record of relevant/appropriate experience for the role.
• Previous experience in O&G, Petrochemical or Chemical facilities is an advantage.
• Knowledge of negotiating commercial terms and conditions is beneficial.

Responsibilities

• Convert customer enquiries into tailored solutions providing high value.
• Provide quotations and technical support to sales teams.
• Lead and assist onsite testing to demonstrate value to customers.

Skills

Strong communication and interpersonal skills

Proven draughting/modelling experience

Ability to work as part of a team

Education

Engineering degree or equivalent in a relevant engineering subject

Tools

Inventor

Job description

This is an excellent opportunity to join a global manufacturing leader as an Applications Engineer. In this dynamic role, you will convert customer enquiries into tailored, value‑driven solutions for specialised equipment and post‑sale services. Working closely with Sales, Supply Chain, and Marketing teams, you'll provide technical expertise, quotations, and onsite support to help convert opportunities into successful sales.

Job Responsibilities

• Responsible for converting customer enquiries related to specialised equipment and post‑sale services into tailored solutions that provide the customer with the highest level of value from their investment.
• Solutions offered should take into account the specific process application requirement and client restrictions of CAPEX, OPEX and space restrictions.
• Provide quotations, supporting documentation, onsite testing and meeting support, as required by the sales team to ensure best opportunity to convert enquiries into sales.
• Work with Supply Chain to create and maintain effective costing processes and tools.
• Work with Sales Companies and Marketing team members to provide necessary technical support to convert quotations to orders.
• Provide technical training to sales team, distributors and customers to build on understanding of products and applications to utilise their added value solutions approach.
• Prepare value add solutions that allow our client to differentiate their proposals from competition wherever possible.
• Review the businesses quotation with sales companies and participate in customer meetings when needed / requested (face to face or online).
• When required, organise and run effective project handover meetings to ensure wider team have clear understanding of what we need to deliver and any special customer requirements.
• Lead/assist onsite testing activities which enable us to demonstrate to customers the value they create.
• Carry out/organise lab analysis of used elements to allow identification of and successful sales of improved solutions.
• Look for ways to integrate their technology into solutions offered to the market that differentiate us from competition.

Requirements

• Engineering degree or equivalent in a relevant engineering subject
• Able to demonstrate a track record of relevant/appropriate experience for role
• Previous experience of working on O&G, Petrochemical or Chemical facilities, Industrial equipment, Mines etc. would be an advantage.
• Proven draughting/modelling experience is essential to provide drawings to complete customer proposal information. Knowledge of Inventor would be an advantage.
• Strong communication and interpersonal skills are required
• Previous knowledge of negotiating commercial terms and conditions would be an advantage
• Ability to work as part of a team as well as being a self‑starter.
• Confident and outgoing, patient and adaptable, diplomatic and assertive