Application Engineer

Osprey Engineering Solutions; Loughborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A fast-growing engineering firm in Loughborough is seeking an Application Engineer to join their team. The candidate will be responsible for understanding customer needs, providing product solutions, and maintaining expert knowledge of products. This role offers a competitive salary, a bonus system, and the flexibility to work from home 1-2 days a week, making it an attractive opportunity for driven engineers looking for growth in their careers.

Benefits

Fixed salary plus bonus

Opportunity for career growth

Work from home flexibility

Qualifications

• Experience as an Application Engineer is required.
• Familiarity with the company's industry is a plus.
• Must be capable of working independently.

Responsibilities

• Listen to customer needs to recommend product solutions.
• Identify sales opportunities to support future growth.
• Maintain expert-level knowledge of products.
• Develop applications that meet client objectives.
• Install applications and ensure proper communication.
• Respond to inquiries providing pricing and technical support.
• Produce quotations aligned with specifications.
• Coordinate and monitor assigned engineering tasks.
• Input customer contact information into the CRM.
• Resolve customer issues appropriately.

Skills

Creative problem-solving

Customer understanding

Analytical thinking

Communication skills

CRM software familiarity

Resilience

Tools

Salesforce

Job description

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We are keen to talk to Application Engineers looking to join a fast-growing company offering desirable progression opportunities and work benefits.

Our client has been innovating in their industry for more than 70 years and is seeking a creative and driven engineer to become their newest team member in their UK office based in Loughborough. They are a truly global player in their space, with dozens of sales offices and hundreds of employees and partners worldwide.

In addition to comprehensive training and great opportunities for growth within the company, benefits include a bonus system and the option to work 1-2 days a week from home.

Key Tasks & Responsibilities

• Listen and understand customer needs to recommend product solutions.
• Identify sales opportunities to support future growth.
• Maintain expert-level knowledge of products and applications.
• Develop applications that meet client objectives and user needs.
• Install applications and ensure proper communication between equipment and systems.
• Respond to telephone inquiries, providing pricing and delivery information with technical support as required.
• Produce quotations aligned with specifications and best practices for relevant products.
• Coordinate and monitor assigned engineering tasks, ensuring compliance with applicable codes, practices, QA/QC policies, performance standards, and specifications.
• Input important customer contact information into the CRM system (Salesforce) in a timely manner.
• Resolve customer issues in a manner consistent with the company's mission and values.
• Handle client and customer issues tactfully and professionally.
• Be creative, analytical, and driven.
• Enjoy complex problem-solving and collaboration.
• Work experience as an Application Engineer.
• Familiarity with our industry is a plus.
• Experience with CRM software.
• Resilient and capable of working independently.

What we offer

• Fixed salary plus bonus system.
• The opportunity to establish your footprint in a fast-growing company.
• Permanent full-time position.

Location and Travel

• Based in our UK office, with the option to work 1-2 days from home.