Application Engineer

SolidCAM UK Ltd; Barnsley; On-site; GBP 30,000 - 45,000; Full time

Job summary

SolidCAM UK Ltd is seeking a skilled technical support specialist to provide training and assistance for SolidCAM software. Candidates should possess solid experience in CAM programming, preferably with knowledge of milling and turning applications. This role includes resolving customer issues and offering on-site training.

Located in Barnsley, this position requires effective communication skills and the capability to travel across the UK and Ireland, supporting clients with innovative solutions.

Qualifications

• Proficiency in Technical Support and knowledge of software-related issue resolution.
• Familiarity with CAD/CAM tools and software customization.
• Experience using CNC machines in manufacturing environments.
• Strong communication skills for effective client interaction.
• Relevant CAM programming experience, especially with milling and turning.

Responsibilities

• Provide technical support and training for SolidCAM software.
• Perform software demonstrations and resolve technical issues.
• Collaborate to develop new functionalities and support engineering projects.

Skills

Technical Support

Software Development

Mechanical Engineering

Communication Skills

CAM Programming

Education

Degree in Mechanical Engineering or equivalent experience

Job description

Overview

SolidCAM UK Ltd is the exclusive reseller of SolidCAM and InventorCAM software in the UK and Ireland. These cutting-edge CAD/CAM solutions are developed by SolidCAM, the industry leader in integrated CAM software for manufacturing processes. The software is designed to streamline and optimise machining operations, helping manufacturing companies achieve greater efficiency. SolidCAM UK is dedicated to providing top-tier technical support, training, and solutions to its diverse client base, supporting innovation in the manufacturing sector.

Responsibilities

• Provide technical support and training for SolidCAM software; perform software demonstrations; assist in integrating SolidCAM's software with customer systems; address client-specific needs.
• Resolve technical issues, conduct software tests, and create innovative solutions for customers.
• Collaborate with the team to develop new functionalities and support diverse engineering projects.

Qualifications

• Proficiency in Technical Support and familiarity with assisting users in resolving software-related issues.
• Knowledge of Software Development processes, including understanding of CAD/CAM tools and software customization.
• Educational background or experience in Mechanical Engineering, with practical application in manufacturing environments using CNC machines.
• Strong communication and interpersonal skills for effective client interaction and teamwork.
• Relevant experience in CAM programming is essential, with knowledge of milling and turning applications.
• Customer Support via our web-based eSupport system/telephone
• Customer Site visits
• Training on-site or off-site
• Ability to travel throughout the UK & Ireland