APP Officer - Bicester Village

Burberry; Bicester; On-site; GBP 24,000 - 36,000; Full time

Job summary

A leading luxury brand in Bicester is looking for a professional focused on Asset and Profit Protection, Safety, and Security at their flagship Global HQ. This role involves conducting patrols, managing ID checks, and ensuring adherence to health and safety policies. Candidates should ideally have a GCSE standard, experience in a similar role, and strong communication skills. Flexible rotational shifts are required. The company values teamwork, confidentiality, and a proactive customer-focused attitude.

Qualifications

• Minimum of 2 years Asset and Profit Protection experience in a corporate environment.
• Ideal to have First Aid at work and Fire safety qualifications.
• Ability to use physical security equipment effectively.

Responsibilities

• Ensure high standard of Asset and Profit Protection and Security.
• Conduct thorough patrols of the building and ID checks.
• Investigate Asset and Profit Protection matters and gather evidence.

Skills

Problem solving

Communication skills

Interpersonal skills

Confidentiality

Presentation

Customer service attitude

Flexibility

Education

GCSE standard

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

This is a new role responsible for all aspects of Asset and Profit Protection, Safety and Security of all Company assets, property and personnel at the flagship Global HQ.

RESPONSIBILITIES

• Provides a high standard of Asset and Profit Protection, Safety and Security within the Flagship Global HQ. The position will necessitate a rotational shift.
• Understands the business to ensure that the service provision reflects the business needs and continually strives to enhance services.
• Carries out Asset and Profit Protection duties including thorough patrols of the building, Front Entrance ID checks, Goods In duties, Loading Bay access control and Control Room duties to minimise the risks to such a high profile Global HQ.
• Has excellent personal presentation and conforms to the uniform standard.
• Sound understanding of the Health and Safety policy, site evacuation and disaster management process (including incident management, reporting and escalation for serious incidents) and an ability to support line management as and when required.
• Operates Access Control and Photo ID system/ administration ensuring an efficient service is provided to all Horseferry House personnel and contractors.
• Investigate all Asset and Profit Protection related matters following the approved investigation process and the correct procedures for securing and gathering evidence.
• Completes any other Asset and Profit Protection tasks as and when required for the needs of the business.

PERSONAL PROFILE

Ideal but not essential:

• First Aid at work qualification.
• Fire safety qualification.
• GCSE standard.
• Minimum of 2 years Asset and Profit Protection experience working in control room, goods in, loading bay, front entrance, corporate environment.
• Computer literate with ability to use Microsoft outlook, word and excel.
• Proven communication skills.
• Ability to demonstrate a high level of confidentiality.
• An understanding of physical security equipment.
• Problem solving.
• Excellent presentation together with strong interpersonal skills
• Assertive and decisive
• Flexible (Rotational shifts)
• Clear and concise communicator.
• Ability to influence.
• Proactive.
• Excellent team player and passionate about service and Company values.
• Confident and dynamic with a customer focussed Can Do attitude.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.