App Dev & Technical Support Manager

Cleveland Division of Police; Water; On-site; GBP 63,000 - 89,000; Full time

Job summary

Cleveland Division of Police is seeking an Assistant Manager Application Development / Technical Support to plan, organize, and manage the technical aspects of a major data processing section. The role oversees development, databases, standards, and software support to ensure projects meet schedules and budgets.

The position requires a four-year degree in a computing field, 3+ years IT experience, and strong expertise in Windows servers and enterprise software.

Qualifications

• Bachelor's Degree in Computers, Information Processing, or related field from a four year college or university required.
• Three years of IT experience required.
• Substitution: Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.
• Must be an expert in Microsoft Windows 2000 Server and related servers such as Exchange, ILS, DNS, WINS, IAS, Proxy, and various other Microsoft Server/Utility Software as well as Windows 98/NT/200XP client software, Microsoft Office Suites, Visio Project and other utilities.
• Must be proficient with network hardware and configuration such as routers, switches, and firewalls.
• Must be proficient with most common Enterprise software such as Norton Enterprise, Antivirus, Cisco Works, OpenView, SnifferPro, LanGuard, etc.
• Must be Capable of assembling and configuring servers/workstations and installation of all software.
• Knowledge of various operating systems such as Unix, Linux, and VMSA.
• Must be able to lift and carry a minimum of thirty pounds (Lifting and transporting of computer and network equipment).
• Valid State of Ohio driver's license required.
• MSCE or CCNA Certifications are preferred but not required.

Responsibilities

• Plans, organizes, and manages the technical aspects of a major section of the Data Processing Organization.
• Directs the design, development, implementation, and maintenance of management information systems.
• Directs staff and coordinates recruiting efforts and employment offers.
• Provides progress and problem visibility to customers and management through status reports.

Skills

Windows Server 2000

Exchange

ILS

DNS

WINS

IAS

Proxy

Windows client OS (98/NT/2000/XP)

MS Office Suites

MS Visio

MS Project

Networking hardware (routers, switches

Firewalls

Norton Enterprise/Antivirus

Cisco Works/OpenView/SnifferPro/LanGen

Education

Bachelor's Degree in Computers/Information Processing or related field

Tools

Windows Server/Utility Software

Enterprise software (Norton Enterprise/Antivirus)

Cisco Works/OpenView/SnifferPro/LanGuard

Routers/Switches/Firewalls

Job description

Cleveland Division of Police is seeking an Assistant Manager Application Development / Technical Support to plan, organize, and manage the technical aspects of a major data processing section. The role oversees development, databases, standards, and software support to ensure projects meet schedules and budgets.

The position requires a four-year degree in a computing field, 3+ years IT experience, and strong expertise in Windows servers and enterprise software.