Apartment Cleaner

HC Facility Management Limited; Greater London; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

28 days holidays

Flexible working hours

Guaranteed contracted hours

Free lunch on duty

On-site training

Salary advances

Apprenticeship opportunities

Workplace pension

Recognition and awards

Job summary

HotelCare in London is seeking apartment cleaners to uphold impeccable cleanliness across serviced apartments and residential properties.

Join a fast-paced team, with flexible hours and the ability to travel between multiple apartment locations. We offer full-time and part-time opportunities, on-site training, and progression paths within HotelCare.

Qualifications

• Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.

Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of apartments and the privacy of residents and guests.
• Provide professional and respectful service to residents and guests and respond to their requests promptly.

Skills

Physical ability to lift, bend, and站d

Teamwork ability

Time management

Attention to detail

Flexibility and willingness to learn

Can do attitude

Adaptability

Prioritise and multi-task

Customer service

Self-motivation

Confidentiality

Work under pressure

Safety compliance

Job description

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Full Time and Part Time

Flexible Mobility Across London — ability to travel between multiple apartment locations.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.

Job Description
Key Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of apartments and the privacy of residents and guests.
• Provide professional and respectful service to residents and guests and respond to their requests promptly.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.