APAC End User Support Engineer – Onsite & Remote

LIVE NATION (SINGAPORE) HOLDINGS PTE. LTD.; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading entertainment company is seeking an IT Support Specialist to provide desktop and workplace IT support for users across the Asia region. The role involves managing support requests, performing maintenance on IT systems, and advising users on best practices. The ideal candidate has over 5 years of experience in desktop support and excellent technical skills with Windows and Mac systems. The position may require travel across the region to support various locations.

Qualifications

• 5+ years of experience in end-user desktop support.
• Excellent troubleshooting and communication skills.
• Technical competency with Windows and Mac operating systems.

Responsibilities

• Provide onsite and remote support for users across Asia.
• Manage IT onboarding and offboarding activities.
• Perform maintenance on laptops and desktops.

Skills

Troubleshooting skills

Customer focused

Proactive IT support

Communication skills

Tools

ZenDesk

Windows Server

Microsoft Active Directory

Office 365

Job description

A leading entertainment company is seeking an IT Support Specialist to provide desktop and workplace IT support for users across the Asia region. The role involves managing support requests, performing maintenance on IT systems, and advising users on best practices. The ideal candidate has over 5 years of experience in desktop support and excellent technical skills with Windows and Mac systems. The position may require travel across the region to support various locations.