Anticoagulant Monitoring Admin & Reception Specialist

NHS; Peterlee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Peterlee is seeking an Administrative Support for its Anticoagulant Monitoring Service. The successful candidate will ensure high-quality patient services through effective administrative support. Responsibilities include managing calls, handling patient inquiries, and supporting clinicians. The role demands good communication skills and knowledge of NHS operations. A strong work ethic and the ability to prioritize tasks are essential. This position offers an opportunity to contribute significantly to patient care within a supportive team.

Qualifications

• Good level of general education or equivalent experience.
• Excellent verbal and written communication skills.
• Ability to work with people at all levels.

Responsibilities

• Provide effective administrative support to the Warfarin Team.
• Manage reception duties and inbound/outbound calls.
• Handle patient enquiries and medication requests.

Skills

Knowledge of the NHS

Excellent verbal and written communication skills

Experience in high volume call environment

Good interpersonal aptitude

Ability to work autonomously

Education

5 GCSEs at Grade C or above

Job description

A leading healthcare provider in Peterlee is seeking an Administrative Support for its Anticoagulant Monitoring Service. The successful candidate will ensure high-quality patient services through effective administrative support. Responsibilities include managing calls, handling patient inquiries, and supporting clinicians. The role demands good communication skills and knowledge of NHS operations. A strong work ethic and the ability to prioritize tasks are essential. This position offers an opportunity to contribute significantly to patient care within a supportive team.