Antenatal Clinic Receptionist

South Warwickshire NHS Foundation Trust; Radford Semele; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Radford Semele is seeking a ward clerk to support their maternity team. The role involves clerical duties within outpatient departments, maintaining customer-focused service, and supporting antenatal care for women in need. Ideal candidates should have excellent communication skills and a commitment to high-quality service. Join a Trust rated Outstanding by the CQC, aiming to improve healthcare in the region.

Qualifications

• Excellent communication skills.
• Organisational and administrative skills.
• Enthusiastic, self-motivated and committed to the provision of a high quality service.

Responsibilities

• Carry out clerical duties in Health Records Service.
• Maintain an effective customer focused service.
• Support the maternity service in Antenatal Clinic.
• Provide high quality service in a fast-paced reception environment.

Skills

Excellent communication skills

Organisational skills

Administrative skills

Enthusiastic

Self-motivated

Commitment to high quality service

Job description

Overview

Excellent maternity services can make such a difference to what is one of the most life changing experiences. We know that our maternity department would not be the success it is today without the great team that work for us. Because of this success we are growing and we are pleased to offer a fabulous opportunity for a ward clerk to support our team.

About the Trust

Around 3000 babies a year are born at South Warwickshire NHS Foundation Trust and we are proud to have been at the forefront of successful service improvements and developments including work with the Department of Health, Better Births, the Baby Friendly Initiative and local charities and support groups. To carry out clerical duties in all aspects of the computerised Health RecordsService within the Warwick and Stratford Outpatient Departments giving supportto patients, medical staff and the management process, maintaining an effectivecustomer focused service.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

Responsibilities

• Carry out clerical duties in all aspects of the computerised Health RecordsService within the Warwick and Stratford Outpatient Departments giving support to patients, medical staff and the management process.
• Maintain an effective customer focused service.
• Support the maternity service in Antenatal Clinic by performing reception duties for women experiencing pregnancies requiring additional care or monitoring.
• Provide high quality service within a fast‑paced reception environment.

Qualifications

• Excellent communication skills.
• Organisational and administrative skills.
• Enthusiastic, self‑motivated and committed to the provision of a high quality service.

Values

We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.