Antenatal Clinic Administrator

NHS; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A healthcare provider is looking for an Antenatal Clinic Administrator to manage the administration of the Antenatal Clinic and ensure a seamless patient experience. Responsibilities include coordinating referrals, managing patient records, and providing clerical support in a multi-disciplinary team. Candidates should have A Level or NVQ 3 education and strong Word and Excel skills. This role offers a salary range of £26,240 to £27,928 per year.

Qualifications

• Educated to A Level or NVQ 3 or relevant experience.
• Word Processing skills required, preferably in Microsoft Word.
• Experience of using electronic mail services.

Responsibilities

• Provide clerical support services to the Maternity Services.
• Ensure excellent patient experience throughout antenatal clinic.
• Work as a member of the Multi-disciplinary Team.
• Meet and greet all visitors in a welcoming manner.
• Assist staff with designated tasks under supervision.

Skills

Word Processing (Microsoft Word)

Good working knowledge of Excel spreadsheet

Experience dealing with the public

Education

Educated to A Level or NVQ 3

Job description

We have an exciting opportunity in our department for an Antenatal Clinic Administrator.

The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and sonographers. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, making ultrasounds, creating the patient records in the Patient Administration System and BadgerNet. They will have responsibility for all administration required during antenatal midwifery, ultrasound and obstetric clinics, including but not limited to; make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes and signposting next steps to women.

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Main duties of the job

The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and sonographers. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, creating the patient record in the Patient Administration System and BadgerNet and booked all ultrasounds from 12 weeks up until birth. They will have responsibility for all administration required during antenatal midwifery & obstetric clinics, including but not limited to; make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes to PAS and signposting next steps to women.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

To provide clerical support services to the Maternity Services to include all aspects of antenatal booking and all other administration associated within the antenatal clinic maternity and ultrasound service.

To work as a member of the Multi-disciplinary Team

To provide administration support in antenatal clinic, including meeting and greeting all visitors in a welcoming, courteous and efficient manner. Ensuring excellent patient experience throughout the antenatal clinic pathway and obstetric ultrasound pathway.

To assist staff with designated tasks under direction and supervision of the Assistant Specialty Manager, Antenatal Clinic Manager and Ultrasound Lead

To engage in cross training within the team to ensure robust cover is available

To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.

The post holder is expected to have a flexible and can do approach in ensuring the work of the department is carried out to the required high standards.

Person Specification

Qualifications

• Educated to A Level or NVQ 3 or relevant experience
• Word Processing (pref. Microsoft Word)
• Experience of using electronic mail services
• Good working knowledge of Excel spreadsheet

Knowledge and Experience

• Experience of dealing with the public
• Previous experience of managing data information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,240 to £27,928 a yearpro annum pro rata (incl HCAS)