Antenatal Clinic Administrator

University Hospitals Sussex NHS Foundation Trust; Birdham; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in Birdham is looking for an organized individual to provide administrative support to the Antenatal clinic. Responsibilities include managing clinic administration, handling patient inquiries, and ensuring data accuracy. The ideal candidate has excellent communication skills and experience in administrative roles. This position offers a Monday to Friday working pattern and opportunities for professional development.

Benefits

Extensive wellbeing programme

Support for flexible working

Development opportunities

Qualifications

• Experience in administrative support roles.
• Ability to communicate effectively with various stakeholders.
• Experience with data entry systems.

Responsibilities

• Provide administrative support to the Antenatal clinic.
• Manage day-to-day clinic administration.
• Greet service users and manage telephone enquiries.
• Participate in training and induction of new staff.

Skills

Effective communication

Organizational skills

Data entry accuracy

Customer service

Job description

To provide efficient and organised administrative support to the Antenatal clinic and Maternity Department. The ability to communicate effectively with patients, colleagues and other members of staff from all professional groups is essential.

There will be a Monday to Friday working pattern. Full and half days considered, you will be asked in your interview your preferred working pattern.

Manage the day to day clinic administration, ensuring that correct procedures are implemented and monitored.

To use own initiate to maintain stationary stocks, answer queries, and forward relevant communication to staff.

To maintain notes and records systems ensuring that all notes are compiled in the correct order and in a timely fashion.

Order supplies and equipment using the Trust procurement system under the guidance of the Clinic Manager.

To greet service users in an efficient and friendly manner.

To manage telephone enquiries sensitively and initiate appropriate action.

Manage and prioritise incoming correspondence.

Check patient demographics and amend as necessary.

Accurate data entry onto the maternity system.

Accurate updating of patient information data.

There may be additional clerical duties based upon specific clinic needs.

Participate in the training and induction of new staff as required.

Ensure the smooth running of the clinic by providing an initial point of contact for telephone/e-mail or face to face enquiries.

Cross cover all areas of Women & Children’s Division.

Reception duties.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack

For further details / informal visits contact:
Name: Emma Meadows
Job title: Antenatal Clinic Manager
Email address: [e-mail]
Telephone number: 01243 788122

Please contact me with any queries or for further information ([e-mail] / 01243 788122 ext 32866)