Ancillary

Portsmouth City Council; England; On-site; GBP 23,000 - 29,000; Full time

Job summary

Portsmouth City Council is seeking an Ancillary Staff member to provide a blend of domestic, kitchen, laundry and general tasks within a residential care setting. You will support meals, maintain hygiene, and assist with laundry across resident areas.

The role requires flexibility, a willingness to complete mandatory training (Level 2 food hygiene, safeguarding) and a patient, empathetic approach to elderly residents. DBS Enhanced disclosure will be needed.

Qualifications

• Experience in ancillary work in residential settings preferred.
• Flexible and able to cover a range of cleaning and domestic duties.
• Willing to complete mandatory training (Level 2 food hygiene, safeguarding).
• Empathy for elderly residents and effective communication with staff and visitors.
• Basic IT access for e-learning and information retrieval.

Responsibilities

• Provide domestic, kitchen, laundry and general duties.
• Assist with meal preparation and ensure high presentation standards.
• Maintain kitchen cleanliness including floors, surfaces and storage areas.
• Clean/tidy refrigerators and freezers, check temperatures.
• Carry out laundry processes and handle soiled items per policy.
• Possibly attend light repairs and deliver laundry to residents' rooms.

Skills

Empathy

Communication

Flexibility

Teamwork

Education

Level 2 food hygiene awareness

Safeguarding awareness

Tools

Basic IT literacy

Job description

Ancillary Staff

Salary: Band 2, £25,948 (25246 for 36 hours) plus 7.5% shift allowance if applicable

36 hours per week

Rota:all shifts: 07:30 - 12:30 week one: Mon/Tues/Sat/Sun, week two Thurs/Fri

Your New Role

Within this role you will provide a mix of domestic, kitchen, laundry and general tasks. These will include supporting domestic cleaning task in all areas of the home including lounges, dining rooms, occupational rooms, stores, bedrooms with ensuite facilities, bathrooms etc. Supporting residents with breakfast service, training will be provided. You will support the cook with meal preparations ensuring presented to high standards and maintain a clean kitchen environment including floors, surfaces, and store cupboards areas. In addition, you will clean/tidy all refrigerators/freezers, including checking temperatures and carry out any general kitchen task as required. With regard to laundry you will complete the laundry process including handling soiled laundry items according to infection control policy. You may be required to attend to light repairs of damaged items where needed. As well as laundry you will be required to wash and iron curtains etc to maintain a hygienic environment and deliver laundry to residents' rooms

Who is the person summary:

You will preferably have previously undertaken ancillary work in a residential setting or worked in a cleaning/kitchen or laundry service, although full training will be provided. You will be a flexible individual able to undertake a wide range of cleaning and general duties whilst working to a schedule and completing all allocated tasks within the specified time. You will be willing to undertake all mandatory and non-mandatory training required for the role including Level 2 food hygiene awareness, safeguarding awareness etc as well as for any machinery applicable to your role. With a demonstrable empathy for elderly people, you will be able to communicate effectively in a gentle and understanding manner and with professionalism within the team and with any visitors. You will need a basic IT knowledge to access information and complete E-learning, although support will be provided.

For full details, please review 'who is the person' on the job profile below attached.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours .

Additional Information

Please ensure that you read the job profile for full details on the post.

We are not able to offer sponsorship for this position.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Portsmouth City Council is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Adults Board safer recruitment procedures.

Disclosure and Barring Service (DBS) at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.

You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.