Analytics Operations Manager – Hybrid Media & Campaign Delivery

WPP Media Limited; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive medical benefits

Group retirement plans

Vision and dental insurance

Significant paid time off

Employee mental health awareness days

Job summary

WPP Media Limited is seeking an Analytics Operations Manager to support the Campaign Analytics & Core Solutions teams. You will work with regional analytics leadership, help streamline processes, and ensure timely delivery of client reports and project outcomes.

The role requires experience in production or project management within an agency setting, excellent communication, and the ability to balance client expectations with team capacity.

Qualifications

• Experience as a producer or project manager, ideally in a digital media agency or agency environment.
• Excellent and proactive communication & clear articulation of needs/requirements.
• Comfortable overseeing delivery while balancing the needs of the team with client expectations.
• Proactive and skilled at anticipating project stall-points and dependency chains.
• A creative and strategic thinker with an impeccable attention to detail and problem solving skills.
• Ability to handle competing priorities in order to meet competing deadlines.

Responsibilities

• Oversee daily operations through collaboration with Analytics leadership across regions.
• Responsible oversight of Analytics Operations including creation and delivery of global client reports.
• Oversees campaign analytics deliverables across product area teams to ensure adherence to stated processes, timelines and delivery requirements necessary meet contractual obligations.
• Understand, communicate, and remove project roadblocks.
• Develop and document new processes to drive efficiency, organization, prioritization and quality and timely delivery (including but not limited to timeline templates and processes for Quality Assurance).
• Continue to optimize processes based on changing team and client needs.
• Interface heavily with internal stakeholders to assure that processes, timelines and delivery requirements are understood.
• Partner with Senior Analytics leadership to escape out of scope requests to ensure timely resolution.
• Coordinate and lead project meetings, internal & client facing as needed.
• Build and develop relationships with our internal team and client stakeholders.

Job description

WPP Media Limited is seeking an Analytics Operations Manager to support the Campaign Analytics & Core Solutions teams. You will work with regional analytics leadership, help streamline processes, and ensure timely delivery of client reports and project outcomes.

The role requires experience in production or project management within an agency setting, excellent communication, and the ability to balance client expectations with team capacity.