Analytics Manager - Distribution

Marks and Spencer plc (UK); Kegworth; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount 20%

Holiday allowance

Discretionary bonus schemes

Pension and life assurance

Tailored induction and training

Exclusive perks and savings

Job summary

Marks & Spencer plc (UK) is seeking an analytics leader to translate commercial priorities into actionable insights across data science, data product, engineering, and business teams. You will champion best practices, foster experimentation, and accelerate analytical maturity within our Data & AI function.

You will lead analytics for automated distribution centres, apply forecasting and experimentation, and partner with operations and technology teams to ensure analytics enable safe,

Qualifications

• Proven experience leading high-performing analytics teams.
• Ability to translate commercial priorities into analytical strategies.
• Strong communication of complex insights to non-technical stakeholders.
• Experience with advanced analytics, forecasting, and experimentation.
• Proven track record delivering measurable business impact.

Responsibilities

• Lead analytics agenda for automated distribution centres and logistics operations.
• Apply statistical modelling, predictive analytics, forecasting, and optimisation to business problems.
• Partner with operations, engineering and technology teams to ensure insight drives safe and efficient operation of automation.
• Shape and deliver the advanced analytics roadmap to enhance decision-making and growth.
• Communicate insights through compelling data storytelling and visualisation.

Skills

Leadership

Data storytelling

Stakeholder management

Forecasting

Experimentation

Tools

SQL

Python

R

Job description

Working across Data Science, Data Product, Engineering, and business teams, this role translates commercial priorities into impactful analytical outcomes, influencing decisions through robust insight, innovation, and scalable analytics capabilities. As a key leader within the broader Data & AI function, the role will champion best practice, foster a culture of experimentation and continuous learning, and help accelerate the organisation's analytical maturity.

• Lead the analytics agenda for highly automated distribution centres and end-to-end logistics operations, using data from warehouse management, warehouse control, automation, transport and labour systems to monitor performance, identify constraints and improve flow, capacity, service, productivity, cost and resilience.
• Drive advanced analytics solutions by applying statistical modelling, predictive analytics, forecasting, optimisation, and experimentation to solve complex business challenges and unlock commercial value
• Partner with operations, engineering, automation vendors and technology teams to define measures, diagnose system and process issues, evaluate changes and ensure insight supports safe, stable and effective operation of robotics, material-handling equipment and other automation technologies.
• Shape and deliver the advanced analytics roadmap, prioritising initiatives that enhance decision-making, improve operational performance, and support organisational growth
• Act as a trusted analytics leader, championing best practices, promoting a test-and-learn culture, and communicating complex insights through compelling data storytelling and visualisation

  The ideal candidate will bring proven experience leading high-performing analytics teams, combined with a strong retail or FMCG background and expertise in advanced analytics, statistical modelling, forecasting, and experimentation. Strong technical skills in SQL and tools such as Python or R will be complemented by a track record of delivering analytical solutions that drive measurable business impact. The ability to collaborate across data, product, engineering, and business teams, while translating complex data into clear commercial insights, will be key to success in this role.

  Proven experience leading and developing high-performing analytics teams, creating an environment that fosters innovation, collaboration, and continuous improvement

• Strong retail or FMCG expertise, with a deep understanding of commercial and operational drivers and the ability to apply analytics across areas such as material flow planning, labour scheduling, supply chain optimisation, and forecasting
• Advanced analytical and technical capability, including statistical modelling, experimentation, forecasting, predictive analytics, and proficiency in SQL and tools such as Python or R to work with large, complex datasets
• Track record of delivering high-impact analytics solutions, leading projects from problem definition through to stakeholder adoption and measurable business outcomes
• Exceptional stakeholder management and communication skills, with experience working across cross-functional teams and translating complex analytical findings into clear, actionable commercial insights

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome

We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.