Analyst, RPA Support Engineer

Mitsubishi UFJ Financial Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial institution in London seeks a Kofax RPA Support Specialist to ensure performance and availability of the Kofax RPA platform. The ideal candidate will have strong technical knowledge and a proven track record in support. This full-time role offers opportunities for flexible working. Successful candidates will demonstrate hands-on experience in a banking environment.

Qualifications

• Proven track record in support of Kofax RPA platform.
• Hands-on experience with SQL Server.
• Ability to support standard documentation as part of the process.

Responsibilities

• Provide support for Kofax RPA platform ensuring performance.
• Maintain relationships with stakeholders to ensure trust in support.
• Support ongoing projects and upgrade activities on RPA platform.

Skills

Kofax RPA platform support

SQL Server

Teamcity Build tools

Windows operating system

Git version control

Technical support

Job description

Do you want your voice heard and your actions to count

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) one of the worlds leading financial groups. Across the globe were 150000 colleagues striving to make a difference for every client organization and community we serve. We stand for our values building long-term relationships serving society and fostering shared and sustainable growth for a better world.

With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility. This means investing in talent technologies and tools that empower you to own your career.

Join MUFG where being inspired is expected and making a meaningful impact is rewarded.

Specifically you will be accountable and responsible for taking appropriate action with respect to the Companys and Tech AMD Department including :

The Kofax RPA platform is used by the operations team to provide a wide range of automated processing across two distinct legal entities within the organisation. The purpose of this role is to provide support for the Kofax RPA platform and ensure its performance and availability throughout the working day to avoid any financial or operational risks.

The role requires a strong technical knowledge of the Kofax suit and a proven track record in the support of the platform. It is essential to maintain a close working relationship with all stakeholders and to become a trusted expert in all aspects in relations to the support of the Kofax RPA platform. The team supports a number of applications and the role will need to develop over time to cover some of these other applications.

This role will support ongoing projects / upgrade activities on RPA / KTA platform who will provide continuity during MGS migration and leadership going forward.

Technical Capability

• Experience of supporting the Kofax RPA platform in a banking environment
• Detailed knowledge of Kofax RPA and KTA Architecture
• To be able to demonstrate a detailed knowledge of the RPA system administration functions.
• Hands on experience of SQL Server
• Knowledge of the Windows operating system
• Hands-on experience of the Teamcity Build tools.
• Git version control
• Hands-on experience of the Team city Build tools.
• Knowledge of the Windows operating system (including Active Directory and IIS Web server)
• Able to support standard Documentation as part of process. E.g. Service Manual etc.
• Knowledge of controlled and standardised environment such as PLC and SDLC

Relationship with other functions and stakeholders

Performance and Duties

Support RPA and ECM FileNet / Kofax Fax Docusign platform to support EOO and compliance FCOE as expected.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued respected and their opinions count. We support the principles of equality diversity and inclusion in recruitment and employment and oppose all forms of discrimination on the grounds of age sex gender sexual orientation disability pregnancy and maternity race gender reassignment religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Required Experience :

IC

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1