Analyst, Freight Audit

Infios; Ellesmere Port; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading supply chain technology firm located in Ellesmere Port is seeking a Freight Audit Analyst to enhance the accuracy and efficiency of freight billing processes. The candidate should possess a strong analytical mindset and proficiency in Microsoft Office, along with a proactive approach to problem-solving. This role emphasizes collaboration with internal teams and external clients, all aimed at continuous improvement in audit accuracy. The company is committed to creating an inclusive workplace.

Qualifications

• Ability to identify issues and solve problems independently.
• Proven capability to manage multiple accounts efficiently.
• Strong attention to detail with commitment to financial accuracy.

Responsibilities

• Audit customer invoices to identify invalid charges and discrepancies.
• Analyse rate tariffs and ensure correct integration within engines.
• Maintain and update process documentation for knowledge sharing.
• Prioritise daily workloads for timely and accurate completion.
• Collaborate with global teams to support automation improvements.
• Support customer calls to resolve audit exceptions.

Skills

Strong analytical mindset

Proficiency in Microsoft Office

Clear communication skills

Attention to detail

Problem-solving abilities

Tools

Excel

ERP tools

Job description

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

As a Freight Audit Analyst, you will ensure accuracy, compliance, and efficiency in freight billing processes by auditing, analysing, and optimising transport cost data. You'll work closely with internal teams, customers, and carriers to drive continuous improvement in audit accuracy and automation.

What a day in life of looks like:

• Audit customer invoices to identify invalid charges, rate discrepancies, and exceptions to audit rules.
• Analyse rate tariffs and ensure correct integration within internal rate engines.
• Maintain and update process documentation and Standard Operating Procedures (SOPs) for knowledge sharing.
• Prioritise daily account workloads, ensuring timely and accurate completion of tasks.
• Collaborate cross-functionally with global teams to support automation and process improvements.
• Support and participate in customer or carrier calls to resolve audit exceptions and strengthen relationships.

What you bring to the team:

• Strong analytical mindset with the ability to identify issues and solve problems independently.
• Proven capability to prioritise workloads and manage multiple accounts efficiently.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and familiarity with data analysis or ERP tools.
• Clear and professional communication skills, with confidence to collaborate across teams and share knowledge.
• Strong attention to detail with a commitment to financial accuracy, compliance, and process integrity.
• A proactive approach to continuous improvement, learning, and supporting team success.

#LI-Hybrid

Why join us?

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [e-mail]

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.