Ambulance Support Worker

Yorkshire Ambulance Service NHS Trust; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional ambulance service in the United Kingdom seeks an Ambulance Support Worker to assist paramedics and respond to emergency calls. The role requires excellent driving skills, compassion, and a commitment to patient care. This position offers a structured training program and various employee benefits including 27 days of annual leave, NHS discounts, and opportunities for career progression within the healthcare field.

Benefits

27 days annual leave

NHS Discounts

Contributory Pension

Car lease schemes

Employee assistance and counseling service

Qualifications

• Must hold 3 GCSEs at grade 4/C or above.
• C1 driving category must be obtained before induction.
• Complete Level 3 Ambulance Support Worker Apprenticeship.

Responsibilities

• Respond to emergency calls and assist paramedics.
• Provide a high standard of driving to UK national standards.
• Participate in flexible work shifts throughout the week.

Skills

Emergency driving skills

Compassionate care

Confidence

Flexibility in shifts

Education

3 GCSEs (including Maths and English)

Job description

Job Overview

An Ambulance Support Worker (ASW) responds to emergency calls alongside a paramedic, helping them to provide patients with potentially life‑saving care and, where needed, getting patients to hospital. They attend every kind of accident and emergency, sometimes covering considerable distances, using expert emergency driving skills to get to the scene with the greatest speed possible.

The role of ASW offers an excellent opportunity to further develop a career in healthcare within Yorkshire Ambulance Service. You will be required to undertake a Level 3 Ambulance Support Worker Apprenticeship, a nationally recognised qualification that demonstrates your operational competency in the care field. Following successful completion, it will enable you to benefit from career progression within the Trust, including development opportunities to become an HCPC‑registered paramedic.

Please note: This vacancy is only for North and East Yorkshire base stations. If you are seeking a base outside of these areas, in South or West Yorkshire, please wait to apply to the vacancy relevant to your preferred location.

Responsibilities

We are looking for people that are confident, caring, compassionate and hard‑working; you will be as passionate as we are about making a positive difference to the people of Yorkshire. You will be required to work flexible shifts including days, nights, weekends and bank holidays.

This is a stimulating and challenging role, but not for everyone. No two shifts will be the same; you might respond to a road‑accident victim with multiple severe injuries or be required to transfer a very sick baby to a specialist treatment centre.

As an Ambulance Support Worker, you will be a highly visible role model, not only in respect of what you do, but also in the way you conduct yourself with our patients, the public and colleagues.

As part of this role you will be required to provide a consistently high standard of driving skills to UK national standards and be able to successfully complete a Level 3 in Emergency Ambulance Response Driving.

Qualifications

Applications will be accepted from candidates that have not yet obtained the C1 category, but the C1 category must be obtained in order to book your place on an induction course. Further details will be shared with you at the interview stage.

Applicants must hold, at the time of application, 3 GCSEs (grade 4/C or above) and must include Maths and English, or equivalent Functional Skills Level 2. You must be able to provide certificate evidence at the interview stage.

This apprenticeship offers Level 3 Ambulance Support Worker Apprenticeship – a nationally recognised qualification, structured training, hands‑on experience, career development, NHS pension and staff benefits.

Training and Development

Successful candidates will undertake a 12‑week full‑time training course which includes 8 weeks of clinical training and 4 weeks of emergency response driver training. Training courses are located across Yorkshire.

Location and Services

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber, and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24‑hour, seven‑days‑a‑week, emergency and healthcare service.

Values

Our values: Kindness, Respect, Teamwork and Improvement are at the heart of all we do.

Benefits

• Great staff networks
• 27 days annual leave, increasing to 33 with service plus bank holiday entitlement
• Contributory Pension
• NHS Discounts
• Car lease and other salary deduction schemes
• Dedicated employee assistance and counselling service